IT Infrastructure Operations Lead

IT Infrastructure Operations Lead

Job Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: TS/SCIEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Continental US* * *

The Opportunity:

CACI is seeking an IT Infrastructure Operations Lead to oversee and manage the IT infrastructure services provided to USSTRATCOM. This role requires a deep understanding of TI operations, infrastructure management and cybersecurity protocols, ensuring that all systems are reliable, secure and efficient.

The work location for this position is Omaha, Nebraska. The position is contingent upon award of the United States Strategic Command SCITLS contract.

Responsibilities:

IT Infrastructure Operations Lead, Senior:

• Oversees the day-to-day operations of an organization’s IT infrastructure

• Ensures smooth functioning of systems, networks, and applications by actively monitoring performance, managing incidents, and implementing preventative measures

• Leads a team of IT operations personnel to maintain optimal uptime and service delivery, all while adhering to security standards and compliance regulations

• Monitors IT systems, networks, and applications for performance issues, potential disruptions, and security threats using monitoring tools

• Analyzes system metrics to identify trends and proactively address potential problems

• Implements capacity planning strategies to ensure systems can handle increased demand

• Leads the incident response process, quickly identifying the root cause of system outages or disruptions

• Coordinates with relevant teams (e.g., network engineers, application developers) to resolve incidents efficiently

• Communicates status updates to stakeholders regarding incident resolution timelines

• Analyzes recurring incidents to identify underlying issues and implement preventative measures to avoid future problems

• Develops and maintains knowledge base documentation for troubleshooting common issues

• Oversees the change management process for IT system updates, ensuring minimal disruption to operations

• Conducts thorough testing and validation of changes before deployment to production environments

• Leads and mentors a team of IT operations technicians, assigning tasks and providing technical guidance

• Fosters a culture of continuous improvement within the operations team

• Conducts performance reviews and provides feedback to team members

• Collaborates with the security team to implement and maintain security policies and procedures

• Monitors for potential security breaches and responds accordingly

• Functions as a technical expert across multiple project assignments

• May supervise others

Qualifications:

• Top Secret with SCI Eligibility

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• At least 7 years of proven experience in IT infrastructure management, with a focus on operations and cybersecurity

• Strong leadership and interpersonal skills, with the ability to motivate and guide teams

• In-depth knowledge of network architecture, server management, and cloud technologies

• Required 8140 Cert within 6 months of start date: 451 - Advanced; FITSP-O or GFACT or CASP+ or CCNP Security or CCSP; OR Applicable degree ABET accredited/CAE designated; OR Training

AND

• Additional Cert: ITIL4 Foundations AND

• One or more advanced technical certifications, to include: VMWare Certification, Cisco certification, Microsoft certification

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What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy. 

Your potential is limitless. So is ours.

Learn more about CACI here.

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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn morehere.

The proposed salary range for this position is:

$78,000 - $163,800