Referral Specialist

Description

Lutheran Homes & Health Services, an Illuminus Community, is looking for a Referral Specialist to join our Senior Care community. We have been a part of the local community caring for the families of Fond du Lac and the surrounding area since 1936. Conveniently located in the heart of downtown Fond du Lac, Lutheran Homes & Health Services provides assisted living, skilled nursing and short-term rehab services to older adults.

Lutheran Home & Health Services continues to honor and preserve its Christian values, which have been at the heart of its mission for over 80 years, and continues to provide care that serves the mind, body, and spirit.

Position Highlights:

• Full-time, Salaried position
• $64,000 to $79,000 annualized salary range
• Geenral Mon-Fri Business Office hour schedule 
• Some possible on-call referral coverage (As needed)

Our Referral Specialist is responsible for maintaining census goals (for Skilled Nursing Facility & Assisted Living) while managing all referrals to the campus health centers including but not limited to:

• Receipt of the referral
• Approval of payment source
• Health Center readiness for admission
• Collaboration with referral sources
• Welcoming and on-boarding the newly admitted individual

Responsibilities:

• Maintains and actively promotes effective communication with all individuals.
• Maintains a positive image of the entity in the community keeping in alignment with our mission, vision, and values.
• Responsible for on-call services, as assigned.
• Receives and responds to referrals and/or inquiries swiftly with a desire to convert the referral into an admission.
• Reviews and identifies clinical and equipment needs of prospective residents with the interdisciplinary team.
• Communicates effectively with referral sources.
• Coordinate referrals and process admissions.
• Assist in obtaining hospital documentation necessary to complete Minimum Data Sets.
• Create contacts that enhance development of business partnerships
• Performs other duties, as assigned.

Requirements

• Health Care Administration, Social Work, or Registered Nurse license preferred.
• Understanding of the Acute Care and Post-Acute Care Transition Cycles.
• Familiar with SNF and A/L Regulations and payor sources

Benefits

• 401(k) Retirement Plan with matching
• Insurance: Health (HSA), Dental, Vision, Life, Disability insurance
• Flexible schedule
• Paid time off

 Illuminus is a faith-based, not-for-profit senior living management company dedicated to serving older adults and families throughout the Midwest with skill and compassion. We own or manage over a dozen communities in Wisconsin and beyond, offering independent senior housing, assisted living and memory care, skilled nursing and rehabilitation, low-income senior housing, home health and hospice services via Commonheart, management support and consulting. 

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