AI and Data Program Manager @ Pax8

Pax8 is the leading cloud-based technology marketplace, simplifying the cloud journey for our partners by integrating technology, business intelligence and proactive service to deliver an unparalleled experience. Serving thousands of partners through the indirect sales channel, our mission is to build the technology marketplace of the future. We are a fast-growing, dynamic and high-energy startup organization, allowing you to make a meaningful impact on the business. Culture is important to us, and at Pax8, it’s business, and it IS personal. We are passionate, creative and humorously offbeat. We work hard, keep it fun, and expect the best.

We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

No matter who you are, Pax8 is a place you can call home. We know there’s no such thing as a “perfect" candidate, so we don’t look for the right "fit" – instead, we look for the add. We encourage you to apply for a role at Pax8 even if you don’t meet 100% of the bullet points. We believe in cultivating an environment with a diversity of perspectives, in hopes that we can all thrive in an inclusive environment.

We are only as great as our people. And we have great people all over the world. No matter where you live and work, you’re a part of the Pax8 team. This means embracing hybrid- and remote-work whenever possible.

Position Summary:

The Data & AI Program Manager, Academy promotes an understanding of Data intelligence plus AI and machine learning. While primarily focused on an external audience, they will also collaborate to various internal teams in order to execute complex projects that are aligned with business goals, taking care to work with current Pax8 Brand owners and visionaries to serve their KBO and maintaining brand image. The Program Manager develops and maintains a reputation at Pax8 and within the channel for being an AI Thought Leader by creating original content and promoting personal and Pax8 personas in the MSP, SMB, and Mid-Market business arenas.

Personal Contribution:

The Program Manager will provide expert knowledge and support to partners, the wider solution provider community and the Pax8 team to provide clarity for solution providers and their SMB customers around Data and AI systems and empowerment and readiness. They will help partners reduce risk, become operationally efficient in their Data and AI practice, and guide partners to the growth market opportunities for solution providers to help their SMB customers.

Essential Responsibilities (includes, but is not limited to):

Work within the Academy Team to create and deliver compelling Data and AI content, including packaged services, training, products, and events, for Pax8 partners.
Collaborate with all regions and their respective AI teams on Data and AI trends and industry updates, curating for MSPs and Vendor Partners to highlight developments they need to be aware of and promoting that content on Pax8 systems (both included and premium.) Identify products and services for Product team and ensure Academy understands their function and value, and document how they benefit our Partners and their clients.
Serve in an advisory role to the wider AMER Partner Services function for products, Security, Development, Channel, BD, SE, etc. Provide feedback from the business units to the CISO, CTSO and/or Executive team. Act as a primary stakeholder liaising with Corporate functions and regional Marketing teams around Data & AI content to ensure alignment with SMEs and partner communications.
Create video and audio content for PR and media with Vendors and Partners alike to promote the overall understanding of the “Data & AI Journey of the MSP/SMB/Vendor” respectively to build the brand of Thought Leadership.
Hold Product Vision Meetings and represent Pax8 at Channel Events for the express purpose of;
- Understanding the fast-moving Data & AI landscape.
- Simplify complex conversations and walkthrough best practices.
- Gather and report Data & AI indicators from partners, vendors and other bodies to Director of Academy Coaching, Sr Director of Academy and Senior Director of Academy. 6. (10%)
Drive your own personal development and performance improvements by participating in learning paths on Elev8, taking part in Pax8 L&D programs, receiving peer or manager coaching, taking on stretch projects or on the job training.

Ideal Skills, Experience, and Competencies:

Substantial Data & AI experience required ideally in the SMB marketplace
Knowledge of the Americas Data & AI Landscapes
Ability to effectively build formal and informal relationship networks inside and outside the organization
Ability to develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences
Ability to build strong customer relationships and delivering customer-centric solutions
Ability to gain the confidence and trust of others through honesty, integrity and authenticity

Required Behaviors:

Compassionate Candor—We aim to assist others with candid, actionable feedback.
Seek to Understand—Be open, curious and committed to learning.
We Before Me—Actively collaborate and seek out diverse perspectives to ensure a win for Team Pax8.
Do What You Say—Take ownership and honor your commitments; prioritize and deliver.
Light Up Learning—Be brave and try new ideas; be vulnerable and share your failures so everyone can learn from our mistakes.
Driven by Passion—Connects personal passion to Pax8 mission, resilient in face of adversity and uncertainty in pursuit of mission.

Required Education & Certifications:

B.A./B.S. in related field or equivalent work experience
IT MSP Experience Required
Familiarity with frameworks like TensorFlow, PyTorch, Karas, and scikit-learn
Experience with Power BI.

Compensation:

Qualified candidates can expect a compensation range of $98,000/yr to $123,000/yr or more depending on experience.

Expected Closing Date: 03/31/2025

#LI-Remote #LI-AG1

*** Colorado law requires an estimated closing date for job postings. Please don't be discouraged from applying if you see this date has passed ***

At Pax8 we believe that your Total Rewards should include a benefits package that shows how much we value our greatest assets. All FTE Pax8 people enjoy the following benefits:

Non-Commissioned Bonus Plans or Variable Commission
401(k) plan with employer match
Medical, Dental & Vision Insurance
Employee Assistance Program
Employer Paid Short & Long Term Disability, Life and AD&D Insurance
Flexible, Open Vacation
Paid Sick Time Off
Extended Leave for Life events
RTD Eco Pass (For local Colorado Employees)
Career Development Programs
Stock Option Eligibility
Employee-led Resource Groups

Pax8 is an EEOC Employer.

Equal Opportunities

Pax8 is an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country the role is based in. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with Data Privacy best practices and processed only in accordance with our recruiting processes.

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AI and Data Program Manager

Pax8

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