Collections Analyst @ Filevine

Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We’re also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field—we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc.

Our Mission

Filevine is building the seamless intersection between legal and business by creating a world- class platform to help professionals scale.

About Filevine

Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organizations and serve their clients better. We’re also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field—we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc.

Our Mission

Filevine is building the seamless intersection between legal and business by creating a world- class platform to help professionals scale.

Responsibilities:

Resolve payment issues on delinquent customer account
Analyze and reconcile customer account activity
Review and resolve customer invoice and payment issues
Maintain customer accounts to ensure information is up-to-date
Understand the cash application process and act as a backup as needed
Understand invoice generation and act as a backup as needed

Qualifications:

Analytical and problem solving
Detail oriented
Extensive verbal/written communication
Effective decision-making and follow-through, ability to effectively communicate process/rules to internal/external customers
Technical aptitude
Experience with Excel, Intact, and Salesforce a plus
At least 1 year of collections experience
In office position

Education:

High school diploma
Bachelor’s Degree preferred

Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at [email protected]

Cool Company Benefits:

- A dynamic, rapidly growing company, focused on helping organizations thrive

- Medical, Dental, & Vision Insurance (for full-time employees)

- Competitive & Fair Pay

- Maternity & paternity leave (for full-time employees)

- Short & long-term disability

- Ergonomic and height-adjustable workstations for onsite employees

- Opportunity to learn from a dedicated leadership team

- Centrally located open office building in Sugar House

- Top-of-the-line company swag

Privacy Policy Notice

Filevine will handle your personal information according to what’s outlined in our Privacy Policy.

Collections Analyst

Filevine

Responsibilities:

Qualifications:

Education:

6 month growth

1 year growth

2 year growth

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