Manager – Quality Assurance Operations
Confirmed live in the last 24 hours
Locations
Research Triangle, Durham, NC, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
Management
Communications
CategoriesNew
Operations & Logistics
Customer Success & Support
Requirements
- Bachelors or Advanced degree in a scientific discipline
- 10-12+ years' experience in the pharmaceutical/biotech industry in combination with drug substance/drug product manufacture, development and/or quality. Knowledge of analytical testing, aseptic processing, and/or cell and gene therapy is preferred
- 2+ years of Quality leadership experience
- Applies Quality concepts and company policies to resolve issues of moderate complexity in an effective manner
- Excellent verbal and written communication skills, detail-oriented personality, and ability to work collaboratively across functions
- Experience interacting with regulatory health authorities inspections
- Knowledge of global regulations and standards
- Strong team player that has a customer service approach and is solution oriented
- Attention to detail and the ability to work individually, within a multi-disciplinary team, as well as with external partners and vendors
- Excellent team building, leadership, and management skills
- Excellent listening, communication and interpersonal skills fostering team spirit
- Consistent delivery of high-quality work at all times
- Must be able to work onsite daily and willing to have a flexible schedule during peak times, which may include supporting critical operations outside of normal work hours, as needed
Responsibilities
- Individual will partner with other functional areas for site start-up activities, quality risk management, ongoing continuous improvement and future scale-up as well as for problem resolution
- Assist in building a team which will provide QC operations oversight and quality oversight of manufacturing laboratory activities including plant presence during operations
- Responsible to ensure GMP compliance with applicable procedures and production requirements in QC, manufacturing, and facilities operations
- Responsible for assisting with materials management processes:
- Supporting the supplier quality management program (identifying, communicating, auditing suppliers)
- Approving material specifications
- Releasing incoming raw materials and consumables
- Responsible for quality oversight of QC operations:
- Approval of OOS investigations, deviations, change controls, and CAPAs
- Test data review, when applicable
- Assisting with product disposition activities of supply produced at the manufacturing facility, which may include review of batch records and labels, and review and approval of manufacturing discrepancies
- Aid in the development and ongoing improvement of applicable quality systems for the site; identifying gaps or improvements, authoring and approval of procedures, and providing training
- Review and approve validation protocols, calibration and maintenance work orders and asset inductions
- Provide Quality support towards resolution of material, product, environmental, facility and equipment manufacturing issues
- Responsible for supporting functional and facility goals and objectives
- Responsible for supporting and contributing to quality metrics for the facility
- Responsible to support and participate in regulatory inspections
- Responsible for communicating escalation of significant issues that may impact patient safety, product quality, supply, regulatory compliance, or the company brand image to senior management
- Provide leadership, guidance, and direction to staff consistent with GMP