Full-Time

Assistant Dean for Advising and Student Support

College of Natural Sciences

University of Texas at Austin

University of Texas at Austin

Public research university in Austin, TX

Compensation Overview

$145k/yr

No H1B Sponsorship

Austin, TX, USA

In Person

Bachelor's

Category
Education (1)
Required Skills
CRM
Data Governance

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Requirements
  • A bachelor's degree and a minimum of 6 years of progressive experience managing programs or developing initiatives are required.
  • Demonstrated success in academic advising, personnel management, and budget management is required.
  • A demonstrated record of successful program development and assessment is required.
  • Effective leadership experience with students, staff, faculty, and external stakeholders is required.
  • Professional demeanor and excellent written and verbal communication skills are required.
  • Relevant education and experience may be substituted as appropriate.
Responsibilities
  • Set priorities and provide leadership for the advising experience of College of Natural Sciences undergraduate students.
  • Identify and implement improved ways to support thriving and struggling students through cross-functional collaboration.
  • Oversee the planning, implementation, and assessment of advising programs, orientation, internal transfer, and college-readiness initiatives, using retention and persistence data to guide strategy.
  • Coordinate and supervise student services administration for Natural Sciences majors.
  • Advise college leadership on trends and emerging needs affecting students inside and outside the classroom.
  • Oversee college-level academic processes such as academic warning, dismissal, and re-entry.
  • Provide leadership, supervision, and direction for the Advising and Student Support area, including its budget and staff.
  • Establish budget priorities and maintain data on advising initiatives and outcomes.
  • Hire, train, and develop staff; set goals; conduct performance evaluations; manage disciplinary matters up to and including dismissal; and address grievances and corrective action plans.
  • Invest in staff development, cross-training, and succession planning.
  • Administer and supervise non-academic advising policies and procedures.
  • Build support structures for students whose personal circumstances affect their ability to engage fully with academics, coordinating with campus wellness and mental health resources.
  • Partner with non-academic coordinators on retroactive withdrawal and course withdrawal decisions.
  • Manage an emergency fund supporting student financial needs.
  • Chair the non-academic appeals committee and ensure adherence to college and university policy.
  • Supervise the Student Records office, including courses and curriculum, graduation, petitions, catalogs, certificates, and minors.
  • Support the Associate Dean on academic matters and student concerns, and serve as liaison to CNS faculty and Student Conduct and Academic Integrity on student matters, grievances, grade appeals, and conduct issues.
  • Oversee the advising unit's use of student success and customer relationship management/case-management platforms to track caseloads, flag students needing intervention, and measure advising impact.
  • Partner with Undergraduate Education and university information technology on data governance, reporting, and adoption of new advising technologies, including responsible use of artificial intelligence-enabled advising tools.
  • Represent the Associate Dean and/or College of Natural Sciences on university-wide committees, including the Assistant Deans' Council and Orientation.
  • Build and sustain partnerships with units across campus and other college advising centers.
  • Collaborate across Undergraduate Education to identify areas for improvement and lead implementation of solutions.
  • Serve as a trusted advisor to the Associate Dean for Undergraduate Education on sensitive student, personnel, and policy matters.
  • Represent the Associate Dean's perspective to faculty, staff, and students when delegated, while maintaining confidentiality and exercising independent judgment and discretion.
  • Support the Associate Dean on high-level issues and serve as their designee on student-related matters such as course/term drops and appeals when unavailable.
  • Serve as the College's designated decision-maker on defined student petitions and appeals, including admissions exceptions, grade changes and grade appeals, course/term drop and withdrawal requests, graduation certifications, and other academic petitions.
  • Exercise independent judgment to render final decisions within college and university policy, escalating novel, high-risk, or precedent-setting cases to the Associate Dean as appropriate.
  • Support special projects and staff events within the College of Natural Sciences.
Desired Qualifications
  • A graduate degree is preferred.
  • Experience directing an advising unit in higher education, ideally at a large public research university, is preferred.
  • Extensive experience partnering with faculty and academic leadership is preferred.
  • Experience with student success/customer relationship management case-management platforms and using data to drive advising strategy is preferred.
  • Demonstrated creative and analytical thinking is preferred.
  • Experience working with STEM students is preferred.
  • Experience developing and implementing new programs at scale is preferred.
  • Familiarity with University of Texas undergraduate student success programs is preferred.
  • Strong research and data management skills are preferred.
University of Texas at Austin

University of Texas at Austin

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University of Texas at Austin is a public research university in Austin, Texas. It offers undergraduate, graduate, and professional education across a broad range of fields.

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