Business Development Manager

About Us: In July 2023, Diversey was bought by Solenis. The agreement unites two of the industry’s heavyweights with activities in related and highly complementary markets.

Solenis produces sustainable specialty chemicals for water-intensive industries, while Diversey specializes in providing solutions and technologies within cleaning, hygiene and infection prevention.

With the acquisition, Solenis has activities in over 130 countries, with 71 production facilities and over 15,000 employees. In 2024, Solenis is Recognized as a US Best Managed Company for the third consecutive year.

For over 100 years, we at Diversey have worked to further develop and adapt our wide range of cleaning and hygiene solutions.

Our solutions include everything from patented cleaning agents, dosing and dispensing equipment, floor machines, digital monitoring systems, services and advice.

Business we serve: Facility Management, Building Service Contractors, Foodservice, Hospitality, Public Sector, Healthcare, Channel Partners etc.

We are green at heart and working with sustainable development as a very comprehensive concept that deals with both environmental, economic and social aspects.

Thanks to our long history as a market leader in hygiene, infection prevention and cleaning solutions, the name Diversey has today become synonymous with quality and credibility.

POSITION SUMMARY

We are seeking a dynamic Business Development Manager to spearhead new business initiatives and cultivate key relationships within our Laundry & Dishwasher division. This role is pivotal in driving our growth and ensuring customer satisfaction through strategic partnerships and innovative solutions.

Location : United Kingdom

KEY RESPONSIBILITIES

• Sales Development: Drive sales growth by engaging directly with end users and collaborating with dealers to promote our laundry and catering equipment.

• Stakeholder Engagement: Conduct regular meetings with key stakeholders and decision-makers, including Operations, Health & Safety, Procurement, and Sustainability, to align on objectives and strategies.

• Relationship Building: Forge and maintain relationships with key opinion leaders, showcasing the value of Diversey’s Washcraft offerings and driving product adoption.

• Business Reviews: Lead Quarterly Business Reviews to align account objectives, identify growth priorities, and introduce new innovations that enhance productivity, sustainability, and financial performance for both parties.

• Customer Retention: Implement effective strategies for contract renewals and ensure the timely completion of customer tenders and proposals, prioritizing excellence in all interactions.

• Risk Management: Maintain a comprehensive business risk profile for all accounts, proactively identifying and addressing potential challenges.

• Onboarding and Rollout: Oversee the onboarding of new business wins, managing rollout processes alongside direct and indirect sales support to optimize customer satisfaction.

• Route to Market Management: Utilize both direct and indirect sales approaches to effectively serve end customers, ensuring a seamless market strategy.

• Remote Sales Tools Utilization: Promote the effective use of remote sales and service tools among the team to enhance operational efficiency and service delivery.

• Account Planning: Develop and maintain up-to-date account plans aligned with customer objectives, reviewing these regularly as part of the quarterly business process.

• Collaboration: Work closely with the Field and Internal Sales Teams to ensure that account objectives are met consistently and to high standards across the customer base.

• Account Development Coordination: Coordinate account development activities in collaboration with the Washcraft leader, Commercial Lead, and Commercial Business Partner.

KNOWLEDGE, EXPERIENCE & SKILLS REQUIRED

• Experience: A minimum of 5 years in Business Development Management, with a proven track record in account management.

• Contract Negotiation: Strong background in negotiating contracts and understanding complex business agreements.

• Industry Knowledge: Familiarity with the laundry and dishwasher industries or sectors served by Diversey is highly desirable.

• Technical Proficiency: Proficiency in numerical and IT skills (Excel, PowerPoint, Salesforce).

• Analytical Skills: Ability to analyze financial reports and utilize data to inform decision-making.

• Influencing Skills: Exceptional ability to influence and motivate teams and stakeholders.

• Commercial Acumen: Strong commercial insight, with effective negotiation, communication, and listening skills.

• Networking Abilities: Proven skills in networking and building effective relationships.

• Customer Insight: Ability to understand customer accounts and market trends.

• Organizational Skills: Strong organizational and planning capabilities, with attention to detail.

• Team Player: Ability to work autonomously while collaborating effectively within a broader sales team.

• Brand Ambassador: Act as a representative of our brand with confidence and approachability.

• Drive and Accountability: A self-assured, proactive individual who seeks innovative ways of working, with a strong sense of ownership and accountability.

• Continuous Learning: Commitment to ongoing development of product knowledge, application expertise, and innovation.

We understand that not every candidate will possess every desired qualification listed above. If your experience varies from our outlined requirements, yet you believe you can bring value to the role, we encourage you to apply and share your unique perspective with us.

We recognize that our people are our greatest asset. We offer attractive compensation, comprehensive benefits, and abundant opportunities for professional growth and development. If you’re passionate about working for a world-class company and enjoy tackling complex challenges, we invite you to consider joining our team.

Solenis is committed to fostering an inclusive workplace and is proud to be an Equal Opportunity Affirmative Action Employer. We value diversity and do not discriminate on the basis of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status.