People and Culture Manager

People & Culture
Compensation: $90,000–$110,000

About the Role

We're looking for a People & Culture Manager to own our full people function and build an environment that's both buttoned-up and genuinely enjoyable to work in. This is a rare "tight and fun" HR role: you'll keep us compliant and airtight on the back end while shaping a culture people actually want to be part of. You'll lead performance, talent acquisition, employee relations, and the overall employee experience, and manage a team while you do it.

If you believe great HR is equal parts rigor and heart, this one's for you.

What You'll Do

Culture & Employee Experience

• Serve as the driving force behind a positive, engaging company culture
• Design and lead initiatives that boost engagement, retention, and day-to-day employee experience
• Be a trusted, approachable point of contact for the team

Performance Management

• Overhaul and elevate our performance review process end to end
• Rebuild our PIP (Performance Improvement Plan) framework so it's fair, effective, and legally sound
• Coach managers on delivering feedback and running productive review cycles

Talent Acquisition

• Lead full-cycle recruiting and overall TA strategy
• Manage and support our recruiter based in the Philippines, and help scale our sourcing and hiring efforts
• Partner with hiring managers to keep pipelines strong and time-to-fill low

Employee Relations & Compliance

• Handle employee complaints, investigations, and relations issues with discretion and consistency
• Keep the organization compliant with all applicable employment laws and regulations
• Maintain clean, audit-ready documentation and HR processes

HR Operations & Systems

• Own and optimize our HRIS in ADP (payroll, records, reporting, workflows)
• Streamline HR operations for accuracy and efficiency

Team Leadership

• Manage, mentor, and develop a small HR/People team

What We're Looking For

• 5+ years of progressive HR experience, including some leadership or team management
• Hands-on experience with ADP (Workforce Now a strong plus)
• Proven track record improving performance reviews and PIP processes
• Full-cycle recruiting / TA experience; comfort managing or partnering with offshore recruiters (Philippines experience a plus)
• Strong grounding in HR compliance, employee relations, and handling complaints/investigations
• A culture-builder at heart, someone who can balance "tight, compliant HR" with a warm, human, fun approach
• Excellent communication and coaching skills