Full-Time

Ecomm Customer Support

Dutch speaking

Posted on 5/3/2024

Lightspeed Commerce

Lightspeed Commerce

1,001-5,000 employees

Unified cloud-based point of sale and payments platform

Consumer Software
Data & Analytics

Junior, Mid, Senior

London, UK

Required Skills
Customer Service
Requirements
  • Proven experience in customer service with technical support
  • Technical Knowledge (MacOS, iPadOS HTML, CSS)
  • Fluency in Dutch and English
  • Detail-oriented with a focus on customer service
  • Ability to multitask and balance responsibilities
  • Troubleshooting skills
  • Resourceful and team-oriented
Responsibilities
  • Provide technical support to customers via phone, email, or chat
  • Become an expert in E-commerce & Retail products
  • Efficiently troubleshoot and resolve customer issues
  • Participate in creating and maintaining troubleshooting procedures
  • Share ideas for business innovation and improvement

Lightspeed offers a unified cloud-based point of sale and payments platform for retail, hospitality, and golf businesses, integrating multichannel sales, global payments, and supplier network connections, utilizing cloud technology and multichannel sales integration to simplify operations, streamline workflows, and enable businesses to scale and grow by providing exceptional customer experiences. The platform leverages cloud technology and multichannel sales integration to simplify operations, streamline workflows, and enable businesses to scale and grow.

Company Stage

IPO

Total Funding

$1.2B

Headquarters

Montreal, Canada

Founded

2005

Growth & Insights
Headcount

6 month growth

↑ 3%

1 year growth

↑ 11%

2 year growth

↑ 17%
INACTIVE