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Corporate Product Management Director-USA Remote
Confirmed live in the last 24 hours
Locations
Remote • United States
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
Marketing
Public Speaking
Sales
Segment
Communications
Requirements
  • 8-10 years' experience in software product management with a minimum of 5 years of direct oversight over learning markets. Corporate learning market experience would be preferred
  • Excellent communication and customer-conversation skills including demo-god and public-speaking experience
  • Guru-level writing and slide skills a must
  • Ed tech Product Management experience focused on Corporate learning market would be advantageous
  • Ability to 100% own project initiatives and outcomes for these initiatives. Self-motivated and can operate and execute with a sense of urgency, discipline, decisiveness and focus
  • Proven ability to meet or exceed assigned targets, budgets and deadlines
  • Proven ability to confidently and clearly communicate both technical and business topics to a variety of groups, including customers, D2L senior leadership team, designers, architects and developers
  • Strong analytical and problem-solving skills
  • Demonstrated experience working effectively with a cross-functional team consisting of Engineering, Design Architecture, Product Management, and Marketing
  • Collaboration, collaboration, collaboration
  • Travel as required
  • Bachelor's degree or equivalent in Business, Computer Science, Engineering or related fields of study
Responsibilities
  • Work with potential customers
  • Support market analysis and targeting based on customer needs and product market fit
  • Support sales process w/ presentations, strategy, RFPs, etc
  • Partner with sales enablement to keep our sales teams trained and appraised on the latest developments with our product and in the market
  • Maintain a view of most requested/needed market product feature priorities during the sales and pre-sales process - differentiators and gaps
  • Work with existing customers
  • Partner with implementation teams to ensure best in class customer onboarding experience as evidenced in strong adoption
  • Track customer churn and retention and partner on appropriate strategies
  • Support Client Sales Executives in: 1) customer retention and 2) upsell of premium features and services
  • Maintain a view of most requested/needed market product feature priorities - differentiators and gaps by participating in QBRs, customer advisory boards, and analyzing usage, NPS, and other customers data
  • Communicate and connect the dots cross-functionally to show the organization the impact they are having on our customers and sales process
  • Competitors: Understand key competitors
  • Value prop: Help to refine and maintain the value proposition as new features are released and changes occur in the market
  • Personas: Understand the key buyer and user personas
  • Needs: Map the product features and functionality to discrete needs in the markets
  • SME: Be the subject matter expert on your market, the size, space, history. Maintain a point of view on its evolution
  • Participate/drive market development in your segment
  • Partner on sales enablement and GTM activities for releases, packages and products in your segment
  • Participating, as needed, in internal and external tradeshows to be the face of your segment
  • Business: You will map all the segment activity and priorities to business outcomes
  • Help maximize business impact in your segment by prioritizing product feature development and cross organizational resource allocation
  • Partner in sales forecasting and tracking activities
  • Maintain a 1,3,5-year growth plan for your segment
  • Act as champion and liaison throughout the organization to communicate results and key segment priorities throughout organization
  • Be the face of your segment and priorities with senior leadership
  • Communicate and connect the dots cross-functionally to show the organization the impact they are having on our business
  • Maintain a perspective on pricing. Drive/participate in internal reviews
  • Track various segment goals and maintain a consolidated view of business results and the contribution the segment is making
D2L

1,001-5,000 employees

Integrated learning platform