Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Cloud Design and Build
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
The Cognitive PaaS Full Stack Engineer designs and develops cognitive cloud applications and services ranging from user interfaces to API layers and AI integration middleware. The engineer works across front-end, back-end, and cloud infrastructure layers to deliver intelligent, data-driven solutions that leverage AI/ML models, agentic workflows, and cognitive automation frameworks.
Roles & Responsibilities:
1. Design, develop, and maintain end-to-end cognitive PaaS applications integrating intelligence into traditional web stacks.
2. Develop and manage full stack infrastructure Application including backend services (APIs, microservices) and API gateway for frontend and backend services.
3. Develop cloud-native back-end services using Node.js, Python (FastAPI, Flask), or Java to connect AI models with application logic.
4. Integrate AI/ML models (TensorFlow, PyTorch, scikit-learn) into production-ready APIs and microservices.
5. Knowledge of Application Architecture Microservices vs Event Driven Architecture Vs Cloud Based Architecture Vs Cloud native architecture
6. Good experience in application modernization support, deploy, manage and maintain cloud native applications on Paas/ Cloud Native Architecture
7. Cloud Data Security knowledge and experience in implementing Data Security practices
8. Write efficient, maintainable code and manage integration between front-end interfaces and back-end infrastructure services.
9. Collaborate with product, design, ML, and DevOps teams to build intelligent workflows and user experiences
10. Implement Infrastructure as Code (IaC) using tools like Terraform, CloudFormation, AZURE DEV OPS or Pulumi.
11. Deploy and manage Platform-as-a-Service (PaaS) offerings.
12. Design, implement, and maintain database solutions, including relational databases (e.g., MySQL, PostgreSQL, SQL Server) and NoSQL databases (e.g., MongoDB, DynamoDB)
13. Collaborate with DevOps, security, and development teams to ensure seamless integration and delivery.
14. Ensure platform observability via metrics, logging, and monitoring frameworks (e.g., Prometheus, ELK, CloudWatch).
15. Manage containerization and orchestration using Docker and Kubernetes.
16. Ensure compliance with security best practices and organizational policies.
17. Continuously evaluate and implement new cloud technologies and tools to improve efficiency.
18. Provide technical guidance and support to team members and stakeholders.
19. Integrate and support AI-driven tools and frameworks, including Generative AI and Agentic AI technologies, within cloud infrastructure and applications.

Professional & Technical Skills:
1. Strong proficiency in cloud platforms - AWS, Azure, and Google Cloud.
2. Bachelors or Masters degree in Computer Science, Software Engineering, or related field.
3. Strong in JavaScript (React, Node.js) and Python (Flask, FastAPI) development.
4. Experience developing and deploying cognitive or AI-driven microservices.
5. Proficiency in cloud platforms (AWS Lambda, Azure Cognitive Services, or Google Vertex AI).
6. Familiarity with platform engineering principles API management, service mesh, observability, and IaC (Terraform, Ansible).
7. Understanding of NLP, LLM integration, and generative AI architectures for PaaS environments.
8. Hands-on experience with DevOps practices CI/CD pipelines, version control (Git), and container orchestration.
9. Experience with security frameworks including OAuth2, JWT, and RBAC for multi-tenant systems.

Additional Information:
1. AWS Certified Solutions Architect Professional
2. Microsoft Certified: Azure Solutions Architect Expert
3. Google Professional Cloud Architect
4. Certified Kubernetes Administrator (CKA)
5. HashiCorp Certified: Terraform Associate
6. Certified DevOps Engineer certifications (AWS, Azure, or Google)15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

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