JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
- Receive & log calls/complaints/requests from clients/customers/tenants etc into the Servimax.
- Handle Servimax Software Efficiently and Effectively.
- Forwarding on reactive calls to shift engineers.
- Issue job cards.
- Inputting weekly timesheets from Engineers.
- Answering queries from the tenants
- Liaising frequently with tenants
- Generating Performance reports to present to Mall Manager on Monthly basis
- Maintaining the ongoing works schedule
- Filing of paperwork
- Taking/Producing Minutes of Weekly and Monthly Meetings
- Daily operations of the “Help Desk” function including delivery, problem escalation/resolution.
- Notify the Safety & Security Head/ Officer and Mall Manager on site at the time of all Emergency Calls.
- Maintenance and monitoring of network resources such as Printers, Fax Machines and other office equipments is required
In addition to the above mentioned duties and job functions, any other assignments given by Management, within the purview of the contract.
Location:
On-site –Gurugram, HR
Scheduled Weekly Hours:
48
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
