Full-Time

After-Sales Service Leader

Nilfisk

Nilfisk

1,001-5,000 employees

Global manufacturer of professional cleaning equipment

No salary listed

Spain

Hybrid

Category
Operations & Logistics (1)
Required Skills
CRM

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Requirements
  • Strong leadership skills to effectively manage and motivate a team of technicians.
  • In-depth technical knowledge of industrial machinery.
  • Strong problem-solving abilities to address and resolve customer issues promptly.
  • A high level of customer focus to ensure timely and efficient service delivery.
  • Native Spanish and fluent English language skills.
  • Experience using ServiceMax or other customer relationship management tools.
Responsibilities
  • Coordinate and supervise a team of technicians to ensure efficient and timely service assistance.
  • Monitor key performance indicators to track the performance and effectiveness of the after-sales service.
  • Ensure the profitability of the after-sales service business by managing costs and optimizing resources.
  • Provide technical support and guidance to the team.
  • Develop and implement strategies to improve customer satisfaction and service quality.
  • Handle customer complaints and issues.
  • Collaborate with other departments to ensure seamless service delivery and customer experience.

Nilfisk is a global manufacturer of professional cleaning equipment with more than a century of experience. The company makes and sells a wide range of machines for cleaning needs in commercial, industrial, and consumer settings, including high-pressure cleaners, vacuums, and floor cleaning equipment. Its products are designed to remove dirt and grime efficiently using powered cleaning methods such as water jets, suction, and scrubbing, with options sold directly, through a network of dealers, and via an online store for machines, accessories, and spare parts. Compared to competitors, Nilfisk emphasizes long-lasting quality and efficiency, aiming to lower the total cost of cleaning for customers by delivering reliable equipment and complete cleaning solutions. The company’s goal is to provide effective cleaning technologies and services that help facilities manage cleaning needs more cost-effectively across industries such as manufacturing, facility management, and commercial cleaning.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Brøndbyvester, Denmark

Founded

1906

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Simplify Jobs

Simplify's Take

What believers are saying

  • Freudenberg completed the takeover on April 15, 2026, fully financing the buyout.
  • Private ownership can fund product refreshes and channel expansion without quarterly scrutiny.
  • Over 90% shareholder acceptance by April 2026 signaled strong support for the transaction.

What critics are saying

  • Freudenberg delisted Nilfisk on May 12, 2026, ending independent market discipline.
  • Compulsory acquisition can fold Nilfisk into Freudenberg, erasing standalone strategy by 2027.
  • Kärcher, Tennant, and Hako pressure margins with larger R&D and channels.

What makes Nilfisk unique

  • Nilfisk spans 100+ countries with direct sales and dealer coverage.
  • Its century-old professional cleaning brand sells machines, accessories, and spare parts.
  • Freudenberg kept Nilfisk’s specialist portfolio intact after April 15, 2026.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Parental Leave

401(k) Company Match

401(k) Retirement Plan

Long and Short Term Disability

Employee Assistance Program

Legal Plan

Paid Volunteer Day

Tuition Reimbursement

Wellness Reimbursement

Scholarship opportunities

Company News

Yahoo Finance
May 11th, 2026
Nilfisk cuts minimum board members from five to three, elects new directors

Nilfisk Holding A/S held an Extraordinary General Meeting on 11 May 2026, approving several key proposals. Shareholders voted to amend the Articles of Association, reducing the minimum number of Board members elected by the General Meeting from five to three. The meeting elected Karin Overbeck, Marc Kühn and Dominik Thoma as Board members for the term until the next Annual General Meeting. PricewaterhouseCoopers was appointed as auditor for financial year 2026 and for sustainability purposes. At the subsequent Board meeting, Marc Kühn was elected Chair and Dominik Thoma Deputy Chair. The entire Board will serve as the Audit Committee, with Kühn as Chair. Kühn will also chair the Remuneration and Nomination Committees, with Thoma and Overbeck as ordinary members.

Berlingske
Feb 19th, 2026
Nilfisk shareholders get more time to consider $158-per-share takeover bid from Freudenberg

Nilfisk shareholders have until 8 April to accept a takeover offer from German conglomerate Freudenberg, the Danish company announced Thursday. The deadline was extended from this week. Freudenberg offered DKK 140 per share in December, valuing Nilfisk at nearly DKK 3.8 billion. The deal requires acceptance from shareholders representing over 90% of shares. Currently, shareholders holding 81.2% have accepted. Major shareholders Kirkbi Invest, Ferd and PrimeStone Capital, along with Nilfisk's board and management, controlling 50.9% of shares, committed to accepting in December. If successful, Freudenberg intends to delist Nilfisk from the Danish stock exchange. Founded in 1906, Nilfisk manufactures cleaning machines and employs approximately 4,500 people globally, selling products in over 100 countries.

Benzinga
Jan 7th, 2026
Freudenberg offers €507M for Danish cleaning equipment maker Nilfisk

Freudenberg Home and Cleaning Solutions has announced a recommended public offer to acquire all outstanding shares in Danish company Nilfisk Holding at DKK 140 per share, valuing the company at approximately DKK 3.80 billion (€507 million). The three largest shareholders in Nilfisk, collectively holding approximately 50.54% of outstanding shares and votes, have committed to accepting the offer. The board of directors of Nilfisk has issued a statement in accordance with Danish takeover regulations. The acquisition would bring the Copenhagen-based company under Freudenberg's ownership.

MHD Supply Chain
May 7th, 2024
Nilfisk launches CS7020 Lithium Ion Sweeper/Scrubber Dryer

Nilfisk launches CS7020 Lithium Ion sweeper/scrubber dryer.

Nilfisk
Dec 17th, 2023
Nilfisk recruits new CEO with track record of growing companies

In August 2023 Torsten Türling stepped down as CEO of Nilfisk due to family reasons and the Nilfisk Board of Directors appointed Deputy Chair René Svendsen-Tune as interim CEO of Nilfisk.