Brokerage Branch Manager

The Brokerage Branch Manager will lead and grow a high-performing freight brokerage office, overseeing sales performance, talent development, and operational excellence. This role is ideal for a rising logistics leader ready to take ownership of a team, drive revenue, and influence office-level P&L performance.

We’re looking for a high-energy leader who thrives in a fast-paced environment, builds strong culture, and rallies teams to exceed goals. You will coach and develop brokers, build strong customer and carrier relationships, and drive execution that ensures your market operates with speed, accuracy, and best-in-class service.

Designed for high-potential logistics leaders with 3–7 years of experience who thrive in a fast-paced, hands-on leadership role.

Your day-to-day:

Leadership & Team Development

• Lead, mentor, and develop both individual contributors and developing leaders

• Foster a high-performance, accountable, collaborative culture

• Conduct coaching touchpoints, performance reviews, and ongoing feedback

• Partner with recruiting to attract, hire, and onboard strong talent

Sales & Business Growth

• Drive revenue growth and sales performance across the office

• Build and maintain key customer and carrier relationships

• Support brokers in pricing, negotiations, and deal strategy

• Stay current on market and customer trends to target growth opportunities

Operational Excellence

• Ensure process discipline, compliance, and operational accuracy

• Drive effective execution across coverage, tracking, communication, and service

• Resolve escalations and support brokers in problem-solving situations

• Partner across internal functional groups to enhance customer experience

Financial & Performance Ownership

• Help influence office P&L performance, including revenue and margin goals

• Monitor KPIs and pipeline health; take proactive action to hit business targets

• Use data and insights to drive performance, efficiency, and profitability

• Ensure accurate reporting and alignment to budget expectations

**May perform other duties as assigned!**

Qualifications:

• Bachelor’s degree preferred (Business, Supply Chain, Logistics, or related field)

• 3–7 years of experience in freight brokerage or logistics with leadership exposure

• High-energy presence with the ability to motivate, inspire, and set the tone for culture

• Demonstrated ability to coach and develop sales-driven teams

• Proven track record driving revenue and operational execution

• Experience using Salesforce CRM

• Strong decision-making and problem-solving skills

• Solid financial acumen and understanding of margin/P&L levers

• Ability to thrive in a competitive, fast-moving environment

Our Benefits:

• Competitive base salary + incentive structure

• Paid time off

• Paid health days

• Company paid Holidays and Floating Holidays

• Paid parental leave

• Competitive Benefit Package, including Medical, Dental, Vision, and Pet insurance!

• 401(k) with Company Matching

• Casual dress code

• Access to professional development resources such as LinkedIn Learning

• Build relationships and take part in learning opportunities through our Employee Resource Groups

• Mental health aid through our Employee Assistance program (EAP)

• Get paid to work with your friends through our Referral Program!

WORK ENVIRONMENT
Standard office environment, usually indoors away from the elements with moderate noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL EFFORT
Maintain a stationary position for extended periods; move about the office, operate computers and files, as needed; and frequently communicate with others. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is required to stand, walk, and reach with hands and arms. Occasionally, the employee is required to lift boxes up to 20 pounds.

SCHEDULING
This is a full-time benefits-eligible position, working Monday through Friday; 8:00 a.m. – 5:00 p.m EASTERN TIME.

TRAVEL
Yes, to offices and conferences

DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

EEOC/ADA STATEMENT:

We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other status prohibited by applicable national, federal, state or local law. In an effort to recruit, develop and retain top talent, we are committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, and training for a more inclusive workforce.

RECRUITMENT SCAM NOTICE:

Transportation Insight/Nolan Transportation Group is aware of scams involving fake job interviews and offers. Our hiring process includes a formal interview with a member of our recruitment team. We do not conduct interviews exclusively through text or instant messaging platforms. TI/NTG does not require candidates to pay for training, equipment, or any other fees as a condition of employment. Any request for payment is a scam. Official communication from our recruitment team about your application will only come from emails ending in ‘@ntgfreight.com’ or from ‘[email protected].'