Full-Time
Assistant Director
Internal Transformation Services, Design Thinking
Updated on 9/4/2026
Ernst & Young
10,001+ employees
Provides consulting, assurance, and tax services
No salary listed
Thiruvananthapuram, Kerala, India
Remote
Master's, MBA
 Consulting (1) |
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- A Master's degree in business administration, management, or a related field is required.
- At least 10 years of experience, including at least 7 years of management or business consulting experience, is required.
- Advanced Microsoft Office Suite skills are required, particularly for developing engaging presentations and dashboards.
- A deep understanding of project management methodologies, such as Agile and Waterfall, and their practical application in different contexts is required.
- Extensive knowledge of change management principles, models, and methodologies, with hands-on experience leading change initiatives, is required.
- Proficiency in design thinking frameworks and tools, with the ability to apply them effectively to solve complex business problems, is required.
- Awareness and experience of leveraging technology as an enabler are required.
- Exceptional communication and presentation skills, with the ability to tailor messages to diverse audiences, are required.
- Collaborate with Executive Leadership to understand business objectives, challenges, and opportunities and influence teams toward successful outcomes.
- Manage and engage senior stakeholder relationships at the Chief Experience Officer, Partner, and Functional Head levels.
- Perform rapid assessments of the stakeholder landscape and provide insights to accelerate action toward refining the current state.
- Bring diverse and thought-provoking perspectives to transformations, including market trends and innovative ideas to drive data-driven decision-making.
- Develop innovative ideas to build and promote a culture of continuous improvement.
- Conduct comprehensive analyses of organizational processes and systems.
- Provide strategic recommendations and action plans to drive business performance and transformation.
- Develop roadmaps for project management, organizational change management, and design thinking initiatives.
- Lead and manage complex projects from initiation to closure, ensuring timely delivery and quality outcomes.
- Define project scope, objectives, deliverables, and success criteria in collaboration with clients and stakeholders.
- Monitor project progress, identify risks and issues, and implement mitigation strategies.
- Foster effective communication and collaboration among project teams and stakeholders.
- Develop and implement change management strategies to support organizational transformation initiatives.
- Conduct change impact analysis and change readiness or gap assessments and provide actionable immediate- and long-term recommendations.
- Build a strong change network, drive change adoption, manage stakeholders using a people-centric approach, support mindset shifts where needed, and achieve cultural transformation.
- Monitor and evaluate the effectiveness of change management efforts and make adjustments as necessary.
- Apply design thinking principles and methodologies to identify innovative solutions to complex business problems.
- Conduct user research, gather insights, and define user personas and journeys.
- Advocate for design thinking principles and foster a culture of creativity and experimentation within client organizations.
- Contribute to the development and enhancement of consulting methodologies and frameworks.
- Mentor and coach junior consultants, providing guidance and support for their professional growth.
- Professional certifications such as Project Management Professional, change management certification, or design thinking certification are highly desirable.
- Experience working in Big Four professional services firms and other global management consultancies is highly desirable.
- An MBA or equivalent advanced education is preferable.
- Certification in project management, organizational change management, design thinking, or facilitation is advantageous.
EY (Ernst & Young) is a global professional services firm that provides consulting, assurance, tax, and transaction advisory services across industries such as energy, healthcare, financial services, and real estate. Its work centers on helping clients solve critical business challenges by offering high-value advisory support in areas like supply chain, cybersecurity, sustainability, and digital transformation; revenue comes from fees for consulting, audit, and advisory services. What sets EY apart is its breadth of services across multiple disciplines, deep industry knowledge, and emphasis on thought leadership and research to inform clients’ strategic decisions. The firm aims to help organizations improve operational efficiency, navigate regulatory environments, and stay ahead of market trends by delivering practical, evidence-based guidance and execution support.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
London, United Kingdom
Founded
1991
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Simplify's Take
What believers are saying
- April 7, 2026, agentic AI rollout targets all end-to-end audit activities by 2028.
- February 10, 2026, Snowflake Innovation Center widens data-cloud transformation sales.
- EY.ai Agentic for Sales launched March 2, 2026, with Snowflake and Canva.
What critics are saying
- July 28, 2026, FRC sanctioned EY £1.197 million for Made.com audit failures.
- July 2026 class action targets EY over tax-team breach exposing Social Security numbers.
- Repeated sanctions break trust and drive clients from EY audits.
What makes Ernst & Young unique
- EY Canvas and agentic AI power 160,000 audits globally.
- Microsoft committed $1 billion with EY on May 21, 2026.
- EY bundles tax, assurance, consulting, and EY-Parthenon inside one platform.
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Benefits
Professional Development Budget
Flexible Work Hours
Remote Work Options
Company News
Ernst & Young's US division is allocating $100 million this fiscal year to bonus payments rewarding employees who demonstrate adaptability, innovation, and judgement. Individual spot awards reach $500, whilst employees or teams making significant contributions can receive between $10,000 and $25,000, five times the previous programme's ceiling. The initiative also covers AI experimentation. "What we recognise signals what we value," said Ginnie Carlier, chief talent and culture officer for EY Americas. The bonuses form part of a broader strategy to reshape employee development across all career levels. Other professional services firms are pursuing similar approaches. KPMG restructured its audit internship this summer to emphasise critical thinking, whilst PwC US introduced training combining AI proficiency with human qualities like empathy. EY reported AI-related revenue grew 30% year-over-year in 2025.
EY-Parthenon has acquired SparkOptimus, a Dutch digital strategy consultancy founded in 2010. The Amsterdam-based firm employs around 50 consultants and specialises in AI transformation, digital business model redesign and technology-driven transformation. SparkOptimus founders Alexandra Jankovich and Tom Voskes, both former McKinsey consultants, said joining EY-Parthenon will create significant value for clients and staff whilst providing access to broader capabilities. The acquisition marks EY-Parthenon's first European deal since 2021. EY-Parthenon, established in 2014, is EY's strategy consulting and transactions advisory business with around 25,000 professionals globally. Mark Reich, Partner at EY-Parthenon Netherlands, said SparkOptimus' expertise will complement existing capabilities in the Dutch market. The deal closes on 1 September 2026. Financial terms were not disclosed.
The UK Government has awarded a contract worth up to £456 million to KPMG and EY to train civil servants, the Financial Times reported, citing government procurement tracker Tussell. Under the arrangement, the firms will train officials across various skills areas, including AI, between 2026 and 2028. KPMG's share is capped at £319 million, representing almost a quarter of its total UK advisory net sales from last year. EY's portion is worth £137 million, equivalent to around 13% of its UK consulting revenue. The deal is the largest single contract awarded to Big Four companies since Tussell started tracking records in 2012. The previous record was a £322 million deal between the Foreign Office and PricewaterhouseCoopers in 2012.
EY has introduced an "invisible" AI router to manage internal AI spending, helping cut token consumption by up to 60% since its April rollout. The router sits behind specialised AI tools and directs employee queries to the most appropriate model for each task, rather than defaulting to the most powerful option. Token costs have become a growing concern as AI providers increasingly charge based on usage. EY's AI Pulse survey found that 82% of senior leaders at companies investing in AI were worried about token usage. The router has been deployed on department-specific platforms, including tax and risk functions, though not on the general Microsoft Copilot chatbot available to all staff. EY has also implemented token budgets based on employees' roles and departments. The firm's global consulting AI leader Dan Diasio said companies should focus AI investment on areas with the deepest impact rather than spreading resources thinly.
The UK's Financial Reporting Council has fined EY nearly £1.2m and audit partner Julie Carlyle £49,000 for failings in their 2021 audit of Made.com. Both received severe reprimands for breaching international auditing standards regarding going concern and deferred tax assets. The FRC said the auditors relied on management forecasts without sufficient challenge or adequate testing. Made.com, an online furniture retailer that listed on the London Stock Exchange in June 2021, entered administration in November 2022 after reporting a £35.3m loss. EY later disclaimed its opinion on Made.com's 2022 interim statements due to material uncertainty about the company's ability to continue operating.