Dock Master

·       Coordinate the arrival and departure of moving trucks  

·       Coordinate move in and move outs, to include scheduling and monitoring on site movers 

·       Protect doors and floors during deliveries and moves 

·       Coordinate pickups and removal of bulk material items from loading dock and trash room areas 

·       Report incidents or accidents to property manager as needed  

·       Complete daily inspections and provide inspection report to manager 

·       Manage routine cleaning schedules by vendor   

·       Assist with other tasks as assigned by property manager and or engineering & operations 

·       Perform other duties as assigned 

·       Ensure team members understand and promote corporate goals, core values, and departmental responsibilities detailed in the Company org chart and Employee Handbook 

·       Promptly address and resolve customer concerns in a first-class manner that is consistent with guidelines established by the Comstock Executive Team 

·       Ensure all security officers are properly licensed to the required state assigned for employment. Assist with licensing process if needed for proper state.  

·       Plans and coordinate security operations specific to the property 

·       Maintains equipment through regular maintenance and preventative care 

·       High School Diploma or Equivalent
·       Minimum of 1 years of security or Dock Master
·       Must be certified security officer in Washington DC, Virginia, Maryland
·       Minimum of at least 1-year experience in customer-service related field 
·       Valid driver's license without major violations
·       Flexibility to work after hours and weekends, as needed
·       Outgoing personality with ability to relate to diverse group of people and build/maintain strong relationships
·       CPR/AED/First Aid Certification
·       Must have a positive, can-do attitude and be able to fuel growth and innovation
·       Must be customer-focused and results-oriented
·       Must want to continuously learn and develop
·       Exceptional oral and written communication, active listening, and organizational skills
·       Ability to establish strong working relationships with others in team setting 
·       Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment 
·       Self-directed and able to work independently, with minimal supervision
 
PHYSICAL DEMANDS AND WORK ENVIRONMENT  
 
·       Spend time sitting, standing, and walking  
·       Spend time making repetitive motions  
·       Push, pull or lift up to 50 pounds 
·       Able to use his/her hands to manipulate/control tools and/or objects 
·       Work under distracting or uncomfortable noise levels 
·       Work indoors in a temperature-controlled environment and outside  
·       Respectful of shared workspace and physical proximity with other