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Full-Time

Solutions Consultant

Confirmed live in the last 24 hours

Nextiva

Nextiva

1,001-5,000 employees

Cloud-based communication solutions for businesses

Enterprise Software

Junior, Mid

Scottsdale, AZ, USA

Category
Management Consulting
Consulting
Required Skills
Sales
Marketing
Customer Service
Requirements
  • 2+ years CCaaS experience
  • 2+ years as a Sales or Solutions Engineer
  • BS Computer Science or equivalent work experience
  • Understanding of sales process, strategies and solutions selling
  • Demonstrate ability to develop, build and maintain strong relationships with sales team, partners, vendors, prospects, and customers
  • Create, present and document technical solutions
  • Outstanding presentation skills
  • Exceptional work ethic, time management, and organizational skills
  • Deep knowledge of Customer Service Software, Customer Relationship Software, Data Warehousing Software, Artificial Intelligence and the application of each.
  • Ability to create convincing proposals and documentation, including solution diagrams
  • Capable of completing job responsibilities with minimal supervision
  • Ability to apply solutions, technology and products to a business opportunity
Responsibilities
  • Execute thorough discovery of customer requirements and participation directly in sales interactions via calls and webinars
  • Develop comprehensive and creative use cases for prospective Nextiva customers
  • Present the Nextiva solution in conjunction with customer predefined requirements
  • Review quotes, RFPs, business plans and other customer documents to develop and prepare an effective response or proposal
  • Maintain a working knowledge of the industry and competitors in order to act as a valuable resource to the customer and sales teams
  • Participate in work groups regarding custom requests and professional services for unique customer requirements
  • Develop relationships with vendors including keeping track of new information and sharing with your team
  • Develop comprehensive documentation to be leveraged in the composition of the Statement of Work for the Service Delivery Organization
  • Provide technical assistance to other departments, including Product Management, Marketing, and People Development teams
  • Ensure the solution(s) will work for the customer through demonstration and also through proof of concept (POC) or trial deployments

Nextiva offers cloud-based communication solutions for small to medium-sized businesses and enterprises, focusing on VoIP phone services that allow calls over the internet. Their NextOS platform integrates various tools like video conferencing, team messaging, and CRM software to streamline business communications. Unlike competitors, Nextiva provides a customizable subscription model that scales with business needs and includes SIP trunking for modernizing existing phone systems. The company's goal is to enhance business operations and customer interactions through a comprehensive suite of communication tools.

Company Stage

Private

Total Funding

$210M

Headquarters

Scottsdale, Arizona

Founded

2008

Growth & Insights
Headcount

6 month growth

3%

1 year growth

18%

2 year growth

6%
Simplify Jobs

Simplify's Take

What believers are saying

  • Nextiva's strategic acquisitions, such as Thrio, enhance its AI-driven customer experience capabilities, providing significant growth potential.
  • The appointment of experienced leaders like Jim Nystrom and Scott Forbush indicates a strong focus on strategic growth and market expansion.
  • Nextiva's $200 million funding from Goldman Sachs and a $2.7 billion valuation highlight its financial stability and growth prospects.

What critics are saying

  • The competitive landscape in cloud communications is intense, with major players like Microsoft Teams and Zoom posing significant threats.
  • Integrating acquisitions like Thrio could present challenges in terms of technology and company culture alignment.

What makes Nextiva unique

  • Nextiva's NextOS platform integrates a wide range of communication tools, offering a unified solution that many competitors lack.
  • Their focus on SMBs and enterprises allows them to tailor their services to the specific needs of these markets, unlike broader-focused competitors.
  • Nextiva's strong emphasis on AI-powered customer experience management sets it apart in the crowded cloud communications space.