Sr. Hardware Technician

We are seeking a hands-on and detail-oriented Sr. Hardware Technician to join our Powertrain Quality team. In this role, you will support deep-dive failure investigations for powertrain components returned from the field, working closely with engineering, manufacturing, supplier quality, and service teams. You will play a key role in identifying the root cause of failures, enabling rapid resolution of quality issues and continuous improvement in the powertrain system.

You Will:

• Perform teardown and detailed root cause analysis of returned or failed powertrain components (e.g., drive units, inverters, gearboxes, HV cables, battery packs, etc.)
• Document findings in clear, data-driven reports including photos, failure modes, and conclusions
• Collaborate cross-functionally with service, manufacturing, design engineering, and supplier teams to communicate root causes and contribute to corrective action plans
• Maintain a clean and organized lab workspace and ensure traceability of components under investigation
• Support containment and countermeasure validation activities through testing, inspection, and re-creation of failure modes
• Analyze service data and warranty returns to prioritize issues and identify recurring trends
• Contribute to field fix validation plans and monitor the effectiveness of implemented countermeasures
• Assist in developing standard operating procedures for teardown and inspection processes
• Occasionally travel to service centers or supplier sites to support on-site investigations or field campaigns

You Bring:

• Associate degree in Mechanical, Electrical, or Automotive Technology preferred OR equivalent hands-on experience in powertrain systems
• High School Diploma or GED
• Minimum 5 years of experience in teardown, diagnostics, or quality-related roles in automotive, aerospace, or similar industries
• Strong mechanical aptitude with the ability to disassemble complex components with care and precision.
• Proficiency in interpreting technical drawings, schematics, and service manuals
• Solid understanding of electric powertrain systems including motors, inverters, HV battery systems, and driveline components
• Experience using inspection tools (calipers, micrometers, multimeters, etc.) and root cause analysis methods (5-Why, Fishbone, etc.)
• Excellent documentation and communication skills – both written and verbal
• Comfortable working in a fast-paced environment and managing multiple investigations concurrently

Preferred Qualifications:

• Experience working in an EV or automotive OEM environment
• Familiarity with quality management systems (8D, PFMEA, Control Plans)
• Knowledge of vehicle diagnostics tools and CAN bus communication
• Previous experience with warranty data analysis or field failure trending
• Proficiency in using PLM or defect tracking systems (e.g., Jira)
• Hands-on experience with HV safety procedures and certification (preferred but not required)