Brand Designer & Illustrator

The Team:

Within Corporate Marketing, the Brand & Creative Services team mission is to clearly and compellingly communicate the power of graph technology to the world. Our small and mighty team (comprised of a brand director, program manager, three designers and a videographer):

• Create a collaborative environment where tech, business and creative minds merge
• Challenge the why and how to achieve customer-first creativity
• Drive brand stewardship through stakeholder education and enablement
• Keep pulse on creative trends and technologies to deliver high bar creativity
• Deliver impact with creative solutions for the business

The Role:

We are seeking an inspiring and highly-driven creative to partner with the Director of Brand Strategy & Creative and the Principal Brand Designer to support our in-house creative team on our journey toward building Neo4j into one of the world’s most beloved and trusted tech brands. 

As a seasoned in-house marketing creative, you bring your years of experience and intuition to every new creative challenge, raising the creative bar across the business. You keep tabs on design trends and technologies, and help internal partners to find clever new ways to bring their specific requests to life– always providing a thoughtful POV and expert guidance to the team along the way.

Our in-house creative services function works closely with internal teams and agency partners to tell our brand and product story in a way that is approachable, intentional and confident. With your killer eye and instincts, you are adept at managing the creative process and provide feedback with empathy and encouragement (NO EGOS, PLEASE).

Responsibilities

• Creative Direction (tier 2 & 3 requests): Provide problem-solving creative direction, inspiration, and guidance, consulting with creative professionals across the org (UX, UI, Product & DevRel) to ensure the highest quality of work is produced at scale while adhering to brand guidelines 
• Creative Concepting: Support the development of innovative, integrated, and cross-channel creative concepts that resonate with our primary audiences, including heavily technical audiences like developers
• Illustration: Illustration experience used to convey technical concepts in abstract ways via infographics, blog headers & presentations 
• Team Support: Be an active participant in the growth and development of the production designers on the team, providing mutual mentorship, feedback, and opportunities for both skill and perspective enhancement
• Creative Planning:  Creative thinker with an ability to infuse business needs into design solutions. Thoughtfully thread the visual language of an idea across relevant touchpoints and tactics, working closely with our expanding ecosystem of brand owners to deliver cohesive, impactful work. Advocate for your creative work to a variety of cross-functional stakeholders including creative peers, brand leadership and executive staff
• Creative Market Research: Stay current with industry trends, consumer insights, and emerging technologies to inform creative ideation and decisioning
• Brand Partner/ Steward: Thought partner to the Principal Brand Designer & Director of Brand Strategy & natural ability to inspire others– including every employee– to be a brand owner, while building enthusiasm for the Neo4j brand. Use visual design, creative ideation, compositional sensibilities, typographic rules, and user journey optimization to translate creative concepts into materials for our internal teams and external existing/ prospective customers
• Systems Thinker: Champion consistency of our brand voice and style across the entire brand ecosystem (from booth designs to blog headers, etc). 
• Creative Operations: Assist brand program manager in maintaining our growing roster of creative enablement tools. These include our brand hub & guidelines, our digital asset management library, our Canva templates, as well as our Miro & Figma business/ marketing icon libraries
• Creative Resourcing: Unblock in-house creative teams through ongoing, globally-tiered resource calibration & agency engagement for scale
• Agency Enablement: Partner with our Corporate Marketing Creative Operations lead and leadership to launch and deliver engaging brand trainings for all new employees & agencies, and other experiences that incentivize brand ownership across Neo4j
• Creative Performance: Have an interest in and curiosity around optimization- how can we iterate to improve creative performance and brand experience, working closely with marketing operations, web and third parties to uncover performance measures and deliver refinements   
• Global Perspective: A global perspective with deep experience with event/ trade show creative, demand gen creative, presentation design, customer stories,  explainer videos and brand campaigns
• Collaborative Partner: Brings a strong, experience-driven POV while fostering equally strong working relationships across teams– including the ability to welcome input from diverse perspectives in a way that drives participation and partnership 

Minimum Qualifications

• Provide a link + password to your portfolio of multi-channel tech / B2B work
• 7+ years of global in-house creative development experience in the B2B technology space 
• Design/ Creative degree or equivalent experience
• Proven experience partnering with creative professionals across the org
• A vision for creative excellence and the ability to navigate through ambiguity to progress that vision through creative execution in a fast-paced environment
• Comfortable with digital creative development processes, standards and specs
• Proficiency in Figma, Canva and Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Experience with project management tools (like Asana) and virtual collaboration platforms (like Slack, Zoom, Google Drive/ Slides/ Docs, etc.)
• Confidence presenting creative ideas and concepts in a compelling manner
• Results orientation in a high-growth, fast paced environment with a track record of delivering high-caliber brand/ creative work under tight deadlines
• Ability to problem-solve, comfortably wearing many hats as a self-starter
• Eager to learn and grow in a dynamic environment with our dedicated team 

Preferred Qualifications 

• Adobe After Effects, other video / motion / 3D / animation tools
• Collaborative partner who is conversant with brand management and activation across multiple marketing channels and audiences 
• Experience building and/or managing a global brand; participating in large-scale creative projects and processes across business functions to adopt, manage, and evolve brand standards

We look forward to learning more about you and exploring how your career ambitions might intersect with our brand and business goals!