Job Description Summary
Under general supervision of the outpatient patient care coordinator team this position reports directly to the lead scheduler and indirectly to the RN supervisor. This position provides administrative support in a variety of functions to an individual, team, department, or other group in Vascular and Interventional Radiology. Responds to, or routes routine inquiries from external or internal sources with standard correspondence. Schedules and coordinates patient appointments, including follow up visits including utilization of MyChart to communicate with patients. Create new EPIC charts, verify insurance eligibility and benefits including assisting with prior authorizations of treatments, and communicates financial responsibilities to patients for scheduled procedures. Review incoming faxes and routes to appropriate VIR provider or direct to appropriate department. Request records, imaging, referrals, upload/nominate OSH imaging to MUSC PACS/Life Image system, send orders to OSH for scheduling. Mails supplies or facilitates patients getting supplies after procedure. Provide the highest level of patient satisfaction by promptly and courteously responding to the needs and requests of patients and visitors. Responds to questions with clear, accurate information about their radiology procedure and aftercare. Has basic word processing, spreadsheet knowhow. Electronic medical records experience specifically EPIC preferred. Performs other support duties as needed by radiologists, and the outpatient team.
Entity
Medical University Hospital Authority (MUHA)
Worker Type
Employee
Worker Sub-Type
Regular
Cost Center
CC002354 CHS - Radiology ICCE Administration
Pay Rate Type
Hourly
Pay Grade
Health-23
Scheduled Weekly Hours
40
Work Shift
Job Description
Additional Job Description
Education: High School Degree. Prior work experience in medical office or advanced imaging department preferred. Demonstrate ability to organize and prioritize work, provide excellent verbal and written communication, interact tactfully with customers, and establish and maintain effective relationships with others.
Physical Requirements
Continuous requirements are to perform job functions while standing, walking and sitting. Ability to bend at the waist, kneel, climb stairs, reach in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders, reach in all directions. Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors. Frequently lift and/or carry objects weighing 20 lbs (+/-) unassisted. Lift from 36” to overhead 15 lbs. Infrequently work in dusty areas and confined/cramped spaces.
Additional Job Description
Education: High School Degree or Equivalent. Work Experience: 3 years
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
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Administrative & Executive Assistance (2)