Safety Support Associate
Posted on 3/22/2024
People Assisting The Homeless (PATH)

501-1,000 employees

Provides affordable housing and supportive services to combat homelessness.
Company Overview
PATH distinguishes itself as a leader in addressing homelessness through its comprehensive approach, offering a wide range of services from prevention and outreach to employment assistance and housing. The company's commitment to creating affordable homes, coupled with supportive services, demonstrates a sustainable and effective solution to homelessness. Additionally, PATH's culture of community involvement, as evidenced by events like their Annual Jazz Night, fosters a supportive environment for both employees and clients.
Social Impact

Company Stage

N/A

Total Funding

N/A

Founded

1984

Headquarters

Los Angeles, California

Growth & Insights
Headcount

6 month growth

7%

1 year growth

15%

2 year growth

15%
Locations
Orange, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
CategoriesNew
Customer Success & Support
Customer Experience
Customer Support
Requirements
  • Maintain and execute confidential information according to HIPAA standards
  • Excellent communication skills
  • Acute attention to detail
  • High level of tolerance and understanding for individuals with urgent and multiple case management and health needs
  • Ability to work independently and as part of a team
  • Mature judgment, motivation, self-starting, and proactive
  • Strong interpersonal skills
  • Strong sense of prioritization and coordination in a high-pressure environment
Responsibilities
  • Monitoring the interim housing site and building rapport with guests
  • Assisting with ensuring the overall safety of the interim housing site through observation, de-escalation strategies, and ongoing participant engagement
  • Coordinating with case management staff and contracted security agencies to ensure safety onsite
  • Monitoring security systems and conducting regular rounds of the grounds and facilities and communicating any discrepancies or concerns
  • Assisting the Associate Director with drafting written documentation and correspondence regarding the site's safety and security
  • Responding to security concerns or crisis situations as they arise utilizing non-violent crisis intervention and verbal de-escalation techniques