Full-Time

Counselor Aide

Deadline 7/16/27
Helio Health

Helio Health

501-1,000 employees

Integrated addiction and mental health treatment

Compensation Overview

$17.61/hr

Binghamton, NY, USA

In Person

Category
Medical, Clinical & Veterinary (1)
Required Skills
Quality Assurance (QA)
Customer Service
Patient Education

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Requirements
  • A High School Diploma or GED is required.
  • A valid New York State driver's license is required based on service settings.
  • Knowledge of addiction/recovery and/or behavioral health self-help group processes and principles of counseling is required.
Responsibilities
  • Assist with counseling responsibilities including screening, intake, orientation, referral, counseling, crisis response, patient education, case management, reporting and record keeping, and consultation with other professionals.
  • Participate in program administrative and clinical committees as assigned.
  • Represent the agency to the community.
  • Perform quality assurance activities.
Desired Qualifications
  • Customer service and/or human services experience is preferred.

Helio Health provides a full spectrum of addiction and mental health care, including withdrawal and stabilization, inpatient rehab, outpatient counseling, gambling treatment, youth services, peer support, and family interventions. Care starts with assessment and stabilization and continues with placement into appropriate services—such as inpatient treatment, outpatient counseling, or community residences—along with housing support, family education, and ongoing peer engagement to support long-term recovery. The approach combines clinical treatment with family-centered services and intervention options, all under one umbrella, to address both addiction and mental health needs. The goal is to promote recovery from substance use and mental health disorders for individuals and families.

Company Size

501-1,000

Company Stage

Grant

Total Funding

$3.7M

Headquarters

Syracuse, New York

Founded

1920

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Simplify Jobs

Simplify's Take

What believers are saying

  • New York backed Helio's crisis model with statewide crisis-center expansion funding in 2026.
  • The 2024 merger with Fulton Friendship House improved referral flow and geographic coverage.
  • SmartCare EHR adoption supports integrated care efficiencies across Helio's multi-site services.

What critics are saying

  • July 2025 appellate reversal reinstated liability in a sexual-assault case involving supportive housing.
  • March 2026 draft complaint alleged property damage, tenant removals, and settlement pressure.
  • Dependence on grants and Medicaid reimbursement exposes operations to funding shocks in 2026.

What makes Helio Health unique

  • Helio Health runs Syracuse's 24/7 crisis stabilization center, launched in 2026.
  • Its 2024 Fulton Friendship House merger broadens behavioral-health reach across upstate New York.
  • Helio Health pairs housing, outpatient care, and school-based training across its network.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Company Match

Company paid short-term disability insurance

Company sponsored life insurance

Employee Assistance Program (EAP)

Growth & Insights and Company News

Headcount

6 month growth

11%

1 year growth

11%

2 year growth

11%
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