Director of Revenue Cycle @ InStride Health

Accounting (1)

About Us

InStride Health’s mission is to deliver specialty anxiety and OCD care that works for every kid, teen, young adult, and family who needs it. Through this mission, we are expanding access to insurance-based care, increasing engagement in treatment, and improving treatment outcomes. We are doing this by combining research-backed clinical care and innovative technology to eliminate the major problems with care today: difficulty finding providers, months of waiting to be seen, arduous onboarding processes, and inconsistent use of evidence-based therapies and outcomes tracking. Our vision is to become the nation’s most trusted provider of pediatric anxiety and OCD care.

TeamInStride Health: Our Core Values

Give Heart: We lead with heart, treating patients and their families the way we want our loved ones to be treated.
Work Smart: We find smarter ways to solve hard problems and fix the broken mental health system by leveraging technology, diversity of thought, and innovation.
Have Humility: We leave our egos at the door, empowering our team to collaborate, celebrate diversity, and adopt a growth mindset.
Embrace Community: We all belong. We are in this together, and we never worry alone. We believe in each other and recognize that every voice matters.

We are seeking a Director of Revenue Cycle to optimize financial operations and build a best-in-class revenue cycle infrastructure. Reporting directly to the Chief Financial Officer, this role will be instrumental in supporting InStride Health’s continued growth. The ideal candidate will have deep expertise not only in traditional fee-for-service billing but also the complexities of alternative payment models. The Director will be responsible for all of revenue cycle, from payor contracting support to billing, collections, and analytics, ensuring financial strength and operating efficiency as InStride scales.

Responsibilities include:

Develop and execute a comprehensive RCM strategy that aligns with the company’s growth objectives
Ensure timely and accurate billing and collections, aggressively pursuing unpaid claims and managing appeals processes effectively
Develop and maintain a robust denial management program to identify root causes, track trends, and implement corrective actions to prevent future denials
Design and implement scalable workflows and technology solutions to support billing requirements under alternative payment models
Monitor and report on KPIs, such as clean claim rate, days in AR, denial rate, and collection rate
Evaluate and implement revenue cycle technologies and systems to streamline processes, enhance efficiency, and improve accuracy
Evaluate, implement and manage relationships with third-party vendors, such as billing software providers and collection agencies, to optimize services and costs
In partnership with our Payor team, collaborate with InStride’s new and existing payor relationships to ensure smooth implementation of new payor contracts and ongoing revenue cycle activities with current partners
Manage and mentor the RCM team, providing leadership and fostering development to drive high performance and team satisfaction

What You Need to Succeed in the Role

7+ years of progressive experience in revenue cycle management
Bachelor’s degree in business, finance, healthcare administration, or a related field; MHA or MBA preferred but not required
Expertise in medical billing, coding, and claims processing
Prior experience working with and managing alternative/ value-based payment arrangements
Highly analytical and data-driven, with proficiency in using data to make strategic decisions and implement operational improvements
Demonstrated ability to collaborate effectively cross-functionally with payor (growth), tech/IT/data, and clinical operations teams
Strong leadership and team management capabilities
Ability to manage multiple projects and priorities in a dynamic environment
Ability to handle sensitive and confidential information in a manner that inspires confidence and trust

The expected annual salary for this role is between $155,000-$175,000. Actual starting salary will be determined on an individualized basis and will be based on several factors including but not limited to specific skill set, work experience, etc. In addition to base compensation, this role offers a target performance-based bonus.

Why Join Our Team

Generous benefits package (401k with match, Flexible PTO, paid holidays, 4 week paid sabbatical, 12 week paid parental leave, health benefits starting on your first day, and more)
Opportunity to join a mission-driven company that is changing the landscape of pediatric mental health treatment
Chance to make a far-reaching impact by helping children and families access desperately-needed, evidence-based care
Opportunity to work with talented and experienced team members who have devoted their lives to solving this problem
Fully virtual: work from the comfort of your home with periodic in-person retreats

Commitment to Diversity, Equity, Inclusion, & Belonging (DEIB)

We want to make our clinical services available for everyone, no matter where you come from, what you look like, or how you identify. To achieve this, we recognize we must continually make progress in building a more diverse, equitable, and inclusive team. Through these efforts, we support two primary objectives at InStride Health:

Providing high quality patient care to families. We are in a privileged position to support families during a vulnerable time in their lives. We approach all families and each other with compassion and are most effective as a diverse team where all individuals feel valued, respected, and accepted.
Building a mission-driven business that lasts. Specifically, we believe our commitment to a supportive culture improves innovation, decision-making, and efficiency.

We invite you to share any additional information about yourself or your experiences that may not be reflected in your CV. Inclusion of this information is completely voluntary.

Beware of fake job postings and offers. All official communications from InStride Health will come from email addresses ending in @instride.health. We will never ask for personal information such as Social Security numbers or bank details during the application process. If you receive a suspicious job offer or communication, please contact our recruitment team directly ([email protected]) to verify its authenticity.

Director of Revenue Cycle

InStride Health

Compensation Overview

Simplify's Take

What believers are saying

What critics are saying

What makes InStride Health unique

Benefits

Growth & Insights and Company News

6 month growth

1 year growth

2 year growth