Full-Time

Special Loans Specialist

Updated on 9/3/2026

Deadline 8/1/27
CommunityAmerica Credit Union

CommunityAmerica Credit Union

501-1,000 employees

Not-for-profit financial cooperative serving Kansas City

No salary listed

Overland Park, KS, USA

In Person

Travel may be required for visits to other credit union facilities or training.

Category
Finance & Banking

Get referred to CommunityAmerica Credit Union

See people who can refer or advise you

Requirements
  • Knowledge of FHA, VA, Freddie Mac, Fannie Mae, Federal Home Loan Bank and Real Estate Settlement Procedures Act guidelines.
  • Knowledge of mortgage products.
  • Knowledge of mortgage software.
  • Excellent organizational, analytical, and problem-solving skills.
  • Ability to manage multiple projects simultaneously and work in a fast-paced environment with changing priorities.
  • Ability to work under pressure and meet strict deadlines.
  • Ability to self-initiate and work independently without close supervision.
  • Ability to communicate effectively in writing and orally.
  • Ability to resolve interpersonal conflict and miscommunications.
  • Knowledge of spreadsheet software and ability to use word processing software.
  • Ability to maintain a high level of confidentiality.
  • Must be able to be bonded.
  • High school diploma or equivalent plus at least 2 years of experience processing escrow accounts.
  • Ability to lift up to 20 pounds from time to time.
  • Ability to stoop, bend, reach, or stand for extended periods of time.
  • Ability to sit and use a computer for extended periods of time.
Responsibilities
  • Monitor, maintain, and process all special loan products, including adjustable-rate mortgages, balloon loans, Mortgage Electronic Registration Systems, Servicemembers Civil Relief Act loans, construction loans, and interest on escrow.
  • Assist with member and client questions as they arise.
  • Verify adjustable-rate mortgage data and process calculations for adjustable-rate mortgage adjustments.
  • Work daily Mortgage Electronic Registration Systems reports and monthly reconciliation reports to ensure data is correct within both the Mortgage Electronic Registration Systems and the system of record.
  • Monitor balloon loans and ensure letters are mailed to borrowers in a timely manner.
  • Understand and process different loan products, including bi-weekly, debt service income, and interest-only loans, and how those products function in the system.
  • Process and maintain construction-to-permanent loans.
  • Process and monitor home equity lines of credit.
  • Monitor loans under Servicemembers Civil Relief Act protection and perform applicable system maintenance.
  • Monitor and update interest-on-escrow percentages in the system within applicable state-required timeframes.
  • Identify potential risks proactively, communicate them to management, and take appropriate steps to help mitigate them.
  • Evaluate processes and identify potential improvements to processes or procedures.
  • Develop and maintain positive working relationships by providing service to internal and external customers.
  • Promote honest and open communication throughout TruHome Solutions.
  • Work with other TruHome departments to ensure workflows and processes provide the best service to borrowers.
  • Perform other duties as assigned.
  • Work in a general office environment, with overtime as needed, and travel for facility visits or training when required.
CommunityAmerica Credit Union

CommunityAmerica Credit Union

View

CommunityAmerica Credit Union serves Kansas City as a not-for-profit financial cooperative that offers a full range of personal and business financial products. Its services include online and mobile banking, checking and savings accounts, loans, credit cards, investments, insurance, and financial planning, all accessible through a member-owned structure. The company emphasizes serving the local community and providing a friendly, community-minded workplace, aided by federal insurance through the National Credit Union Administration. Its approach centers on helping members manage money and achieve financial well-being rather than making profits for outside shareholders. The goal is to support the Kansas City area with affordable, accessible financial services while offering rewarding career opportunities and a positive work culture.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

null

Founded

1940

Get referred to CommunityAmerica Credit Union

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • The July 2025 Electro Savings merger expands St. Louis branches and Missouri deposit reach.
  • UNIFY’s branch footprint in California, Texas, Nevada, Tennessee, and Arkansas broadens growth channels.
  • Profit Payout’s January 2026 $10 million distribution strengthens retention and cross-sell among high-value members.

What critics are saying

  • UNIFY integration through mid-2026 risks service disruptions, branch confusion, and member defections.
  • The $1 million BizTown commitment and Profit Payout economics squeeze margins if rates stay elevated.
  • Failed multi-state integration would stall national expansion and hand share to bigger credit unions.

What makes CommunityAmerica Credit Union unique

  • CommunityAmerica’s January 2026 Profit Payout returned $10 million to 120,000 members.
  • The November 2025 UNIFY merger created a $9 billion credit union across 18 states.
  • The May 2026 Junior Achievement renewal locked in a five-year, $1 million community franchise.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Flexible Work Hours

Growth & Insights and Company News

Headcount

6 month growth

6%

1 year growth

6%

2 year growth

6%
Tyfone
Sep 1st, 2026
NCUA bars three industry employees, merges WeDevelopment FCU.

NCUA bars three industry employees, merges WeDevelopment FCU. The agency accused employees in Indiana, Alaska and Arizona of using member or credit union funds for personal benefit. The National Credit Union Administration issued three prohibition orders in August against former credit union employees accused of using their positions to take money for personal benefit. The orders permanently bar Teresa Palmer, Jessie Wright and Ahmed Hamada from participating in the affairs of any federally insured depository institution. All three agreed to the orders as part of settlements with the NCUA. Palmer, a former branch manager at Centra Credit Union in Columbus, Ind., was accused of fraudulently withdrawing money from member accounts between January 2021 and December 2022. According to the NCUA, Palmer worked at Centra from at least 2014 through December 2022. A review of the credit union's records found that the alleged misconduct resulted in more than $350,000 in losses. The agency said Palmer breached her fiduciary duties to the credit union and its members and engaged in unsafe or unsound practices. Wright, a former employee of Tongass Federal Credit Union in Ketchikan, Alaska, was accused of removing cash from the credit union's premises without authorization. She worked for Tongass from August 2024 through August 2025, according to the NCUA. A review of the credit union's records found that the alleged misconduct caused $14,500 in losses. Story continued below... Free pamphlet. Bringing AI-native deep intelligence to Tyfone's AI-first solution. Most credit unions and community banks don't have an AI strategy yet, and account holders aren't waiting. They're already comparing every digital experience, banking included, to ChatGPT. Stand still and get left behind. Fathom is the AI layer woven throughout Tyfone's digital banking ecosystem, combining account holder financial data, institutional knowledge, and native banking experiences into a single intelligence layer. The third case involved Hamada, a former employee of OneAZ Credit Union in Phoenix. The NCUA said Hamada worked at OneAZ in various roles from March 2020 through May 2025. He was accused of conducting unauthorized cash and check transactions involving a member's account for his own financial benefit. Those transactions totaled more than $57,000, the agency said. The NCUA said Hamada's conduct also breached his fiduciary duties and constituted unsafe or unsound practices. A prohibition order is a permanent ban on participating in the affairs of a federally insured depository institution. The NCUA also uses other enforcement tools, including cease-and-desist orders and civil money penalties, depending on the circumstances of a case. In a separate action, the NCUA Tuesday said WeDevelopment Federal Credit Union of Kansas City, Missouri, merged into CommunityAmerica Federal Credit Union of Lenexa, Kansas, effective immediately. On July 10, the NCUA placed WeDevelopment Federal Credit Union into conservatorship and appointed itself as the conservator. The agency worked to address issues affecting the credit union's safety and soundness, but after analysis the NCUA determined that merging WeDevelopment Federal Credit Union into CommunityAmerica was in the best interest of its members. WeDevelopment Federal Credit Union was a federally insured and chartered institution serving 1,015 members with $2.4 million in assets, according to its most recent call report. Chartered in 2022, WeDevelopment Federal Credit Union served underserved communities within 57 census tracts in Jackson County, Missouri. CommunityAmerica Federal Credit Union is a federally insured and chartered credit union with 594,689 members and assets of $9 billion, according to the credit union's most recent call report. Ken McCarthy is manager of marketing communications at Tyfone, where he monitors the credit union industry and contributes to conversations shaping its future. He previously covered credit unions and community banking for American Banker and S&P Global Market Intelligence. He holds a journalism degree from Point Park University and has more than 15 years of experience covering financial services. He is also the author of three literary fiction novels.

CareerSource NEFL
Jul 31st, 2026
RadiFi Credit Union's new CFO charts growth strategy focused on education over mergers.

RadiFi Credit Union's new CFO charts growth strategy focused on education over mergers. RadiFi Credit Union's new CFO charts growth strategy focused on education over mergers (Courtesy of the Jacksonville Business Journal) - National banks and community institutions crowd Northeast Florida's financial ecosystem. Though not the region's biggest, RadiFi Credit Union is betting its next phase of growth will arrive by blending education and a community-first ethos to stand out against competition. That's according to Daniela Neacsu, the neighborhood credit union's newly installed chief financial officer. She described a middle market advantage - large enough to invest in the latest analytics and tools but small enough to be nimble and move quickly. It's been under two months since Neacsu moved to the First Coast, joining after more than seven years in Allen, Texas with Community American Credit Union. Her stance on what growth means is rooted in healthy skepticism. Specifically, skepticism about whether mergers and consolidations bring true expansions for financial institutions - a trend sweeping the industry today, she said. Before migrating to the Sunshine State, Neacsu herself experienced a merger that rebranded UNIFY Financial Credit Union to CommunityAmerica Credit Union. She framed such strategic decisions as a double-edged sword: on one side, useful to expand impact but, on the other, risks pulling institutions away from their core mission. "I see my own development of RadiFi, especially knowing this growth stage [is] very deeply connected, one fuels the other," she said. "I believe the moment we stop growing is the moment we stop becoming relevant." Relevance is a core part of the credit union's strategy locally. RadiFi is among the region's largest credit unions with $710 million in assets with over 41,500 members. Last year it was the runner-up fastest-growing institution on the First Coast, with 5.91% deposit growth year-over-year, according to the latest National Credit Union Administration data. It ranked behind Community First Credit Union which saw 10.26% growth. When ranked by total deposits, it lands at No. 4 with $555.81 million - about $450 million behind the third seed, per National Credit Union Administration data. Neacsu's view reflects a certain kind of cautious approach being employed by the local credit union in this present moment. Leadership, she said, believes remaining independent allows it to move quicker, invest more directly in member relations and avoid some of the operational drag common when two large organizations merge. "The big institutions, they will not spend that much time on educating people at their level," she said. "We have that time, we can afford that. We can afford the time and the investment to make in our community." The CFO's read on Jacksonville, though still early, underscores how distinct the local market is from her previous role in Texas. Both regions see rapid population growth and credit union competition, but Neacsu described Northeast Florida as distinctly more competitive. RadiFi's in-between size, not the largest but still far from the smallest, gives it the agility to beat out opponents. Ultimately, the credit union's growth strategy plays straight into how it competes in Jacksonville. Instead of chasing scale at all costs through acquisitions, leadership is focused on relevance over many years, particularly as the area continues to grow. In the eyes of Neacsu, that happens by retaining organizational identity. "All these mergers that happen in the industry, it will be a risk for the credit union industry to move away from their main reason of existence," she said. "We don't want to be banks. We want to keep our main reason for existence: being close to our community and serve them."

Junior Achievement of Greater Kansas City
May 13th, 2026
CommunityAmerica Credit Union expands Junior Achievement BizTown(R) partnership with $1 million, five-year investment.

CommunityAmerica Credit Union expands Junior Achievement BizTown(R) partnership with $1 million, five-year investment. KANSAS CITY, Kan. (May 13, 2026) - Junior Achievement of Greater Kansas City (JAKC) announced a renewed partnership with CommunityAmerica Credit Union, securing a $1 million investment that extends CommunityAmerica's role as the presenting sponsor and exclusive banking partner of Junior Achievement BizTown(R) for an additional five years, beginning Jan. 1, 2027. The renewal expands a long-standing partnership between the organizations, working together to advance economic opportunity and mobility for Kansas City youth. CommunityAmerica has supported JAKC as a trusted community partner through financial sponsorship and employee volunteerism. Together, they empower the next generation of leaders by building students' foundational skills through the JA BizTown program. "We've seen how early financial education can open doors for students, create lasting impact, and help them achieve their dreams," said Lisa Ginter, Chief Executive Officer of CommunityAmerica. "That's what continues to inspire our partnership with Junior Achievement. Through this $1 million commitment, we're expanding access to these experiences and helping more young people across Kansas City build confidence in their financial futures." "Our partnership with CommunityAmerica has transformed what's possible for students participating in Junior Achievement BizTown," said Megan Sturges, President and CEO of JAKC. "By investing in students now, we are equipping them with the skills, knowledge, and confidence that can shape the direction of their lives and strengthen the future of our community. This renewed investment deepens a partnership rooted in shared values and a belief in the potential of every young person." JA BizTown blends classroom learning with a day at JAKC's Youth Learning Lab, presented by the Mallouk Family Foundation. Students work as employees, consumers, and engaged citizens in a simulated economy. As the exclusive banking partner, CommunityAmerica plays a central role in teaching students foundational financial concepts and capabilities. Students operate a bank, manage money, and develop durable, transferrable skills that prepare them for lifelong financial confidence and economic mobility. Since opening its doors in 2021, JA BizTown has delivered measurable impact for students across the Kansas City region. Program Reach and Engagement: * 24,291 students served * 423,773 instructional hours delivered * 7,544 volunteers engaged * 72 school district and community partners served Student Outcomes: During the 2024-2025 school year, 84% of participating students improved their financial literacy skills and increased their understanding of the importance of saving, while 78% increased their career awareness and developed teamwork skills through interactive activities. 99% of teachers agreed that their students demonstrated the ability to work effectively with others, and 96% agreed that students demonstrated money management skills during the learning experience. Through this renewed five-year partnership, Junior Achievement of Greater Kansas City and CommunityAmerica will continue working together to expand economic opportunity for youth and support the development of tomorrow's workforce and community leaders. About Junior Achievement of Greater Kansas City: Since 1955, Junior Achievement of Greater Kansas City (JAKC) has partnered with school districts, employers, and community leaders to impact more than 925,000 students across the region, connecting classroom learning to authentic, relevant experiences. As the region's leading provider of experiential, career-connected learning, JAKC addresses the root causes that limit educational attainment and workforce access, including student disengagement, lack of relevance, and inequitable exposure to careers and financial knowledge. Guided by a long-term strategic vision focused on scale, sustainability, and systems change, JAKC deploys a continuum of proven solutions that equip young people with the skills, mindsets, and credentials needed for postsecondary success and meaningful employment to shift trajectories, strengthen the regional talent pipeline, and advance economic mobility for generations to come. Learn more at jagkc.org.

The Business Journals
Nov 10th, 2025
CommunityAmerica Merger Creates $9B Institution

CommunityAmerica has completed a merger, resulting in the creation of a $9 billion institution.

GlobeNewswire
Nov 7th, 2025
CommunityAmerica Announces National Expansion Through Its Merger with UNIFY Financial Credit Union

LENEXA, Ks., Nov. 07, 2025 (GLOBE NEWSWIRE) -- On November 1, 2025, CommunityAmerica Credit Union officially merged with UNIFY Financial Credit Union, expanding its national footprint with branch locations across Arkansas, California, Nevada, Tennessee, and Texas. “This merger marks an exciting milestone for CommunityAmerica as we expand our access to serve more members across the country,” said Lisa Ginter, CEO of CommunityAmerica Credit Union. “Our shared commitment to exceptional member service, complementary strengths, and a branch network in attractive markets made this merger a great fit for us. I am most excited to advance our mission to enrich communities and help even more people get on a path to thrive and achieve financial peace of mind.” The merger results in CommunityAmerica becoming a federally chartered, top 40 credit union with $9 billion in assets and more than 600,000 members across multiple markets nationwide. CommunityAmerica will retain its brand name, and Ginter will continue to serve as CEO