Full-Time
Duty Manager
Posted on 9/20/2025
All Accor
10,001+ employees
Global hotel management, franchising, loyalty program
No salary listed
Dubai - United Arab Emirates
In Person
 Operations & Logistics (2) |
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- Arabic speaker: You make guests and colleagues feel at home in their own language.
- You love leading people: your energy inspires your gang from the first hello to the last check-out.
- You thrive under pressure: busy lobbies, VIP arrivals, or tricky situations? You stay calm, decisive, and in control.
- Attention to detail is your superpower: finances, schedules, reservations, or guest needs, nothing escapes you.
- Teamwork is your mantra: you coach, support, and elevate your gang to shine every day.
- Integrity & discretion are your cornerstones: you protect guest trust, standards, and confidential info at all times.
- Team Builder Extraordinaire: Create an environment of learning, coaching, mentoring, and motivating your front office gang to deliver excellence every day.
- Operations Maestro: Oversee front office operations, ensuring everything runs efficiently and effectively.
- Financial Watcher: Monitor billing, verify rates/discounts, reconcile daily sales, manage petty cash, and control room inventory.
- Talent Spotter: Work closely with the Room Division Manager to identify and develop talent for the department.
- Guest Experience Champion: Uphold Mama Shelter standards and drive 100% guest satisfaction—every interaction counts.
- Problem-Solver Extraordinaire: Investigate complaints, suggest improvements, and implement corrective actions with grace and confidence.
- Safety & Security Guardian: Ensure proper safety practices for both guests and team members, and assist with emergency procedures.
- System & Schedule Pro: Maintain reservation systems, coordinate arrivals, manage schedules, and assist with payroll and cost control.
- Positive Energy Ambassador: Maintain a friendly, professional attitude that uplifts your team and enhances every guest experience.
Accor is a global hospitality group with brands spanning economy to luxury. It earns revenue from room bookings, food and beverage, and management fees from franchised properties, while providing hotel management and franchising services. The company grows through acquisitions and investments, such as Adoria for catering and Squarebreak for upscale villa rentals, combining global expertise with local know-how. Its goal is to expand its footprint while delivering consistent, responsible guest experiences and advancing sustainability across its operations, supported by its loyalty program A Club.
Company Size
10,001+
Company Stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967
Simplify's Take
What believers are saying
- Exclusive Resorts' stake accelerates Onefinestay's global luxury villa expansion.
- €500 million 7-year bond issuance at 3.625% strengthens financial position since August 2025.
- Ennismore partnership enhances lifestyle brands beyond traditional hotel segments.
What critics are saying
- Marriott erodes A Club retention, capturing 30% more business travelers within 6-12 months.
- Airbnb diverts 40% upscale villa revenue from Onefinestay and Squarebreak ongoing.
- Rising rates hike €4bn debt costs by 2-3%, breaching covenants in 18-24 months.
What makes All Accor unique
- Accor unites 5,836 hotels across 110 countries as Europe's largest hospitality company.
- ALL Accor integrates booking, loyalty, restaurants, and events for unified revenue growth.
- Asset-light model delivers digital, loyalty, and procurement expertise to hotel owners.
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Benefits
Employee Discounts
Professional Development Budget
Company News
Regulated information AUGUST 27TH, 2025 Accor announces the success of its new senior bond issuance €500 MILLION 7-YEAR ANNUAL COUPON OF 3.625% ...
Exclusive Resorts takes minority stake in Accor's OneFineStay to expand luxury villa rental business globally.
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