Quality Supervisor

75 Plumb Pak Drive, Winchester, New Hampshire 03470 United States of America

Why Oatey?

Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries, with a commitment to delivering quality, building trust and improving lives. Today, Oatey operates a comprehensive manufacturing and distribution network comprised of industry leading family of companies: Oatey, Cherne, Keeney, Quick Drain, Hercules, Dearborn, Oatey Canada, William H. Harvey, Masters, Contact, Belanger, Lansas, and Durgo.

At Oatey, we're doing big things — and by joining us, you'll have the chance to do big things too. You can build a strong career in an innovative, inclusive, high-performance environment, with the confidence that your company cares — about you, our customers and our world. Ready to make an impact in a place where you matter?

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Position Summary

This position is responsible to coordinate operational activities in designated departments and supervise department associates to optimal performance while adhering to and promoting quality and safety guidelines.

Position Responsibilities

1. Manage daily performance activities to ensure daily goals and priorities meet daily shift productivity targets within assigned departments(s) while maintaining quality standards, safety guidelines and plan attainment. 15%*
2. Supervise safety initiatives to ensure clean and hazard free work environment as well as associate compliance with safety rules and regulations. Pro-actively address safety concerns. 10%*
3. Monitor hourly performance levels in Departments to achieve production standards and resolve problems. Ensure the completion of production records (daily production reports, process monitors, work orders, etc.) and perform data entry as required. 10%*
4. Supervise department associates including daily work assignments, policy and procedure compliance, complete associate merit ratings and review meetings. Recognize outstanding performance and administer discipline as needed. 10%*
5. Respond to daily employee relations issues and contribute to the resolution of associate concerns to help promote a harmonious work environment. 10%*
6. Perform all required quality inspections and document results. Ensure all department associates are knowledgeable and inspecting output per product quality requirements. Ensure the timely processing of nonconforming products and complete required documentation. 10%*
7. Apply LEAN management principles throughout the department’s daily activities. 10%*
8. Effectively communicate business objectives, daily goals, performance related information, individual feedback to all levels of the organization. Support corporate communication initiative and lead the team by example. 5%*
9. Partner with other supervisors to schedule, plan and execute daily operational goals and objectives. 5%*
10. Oversee maintenance activities and ensure equipment is maintained in good working order for attainment of department metrics. 5%*
11. Ensure smooth start-up by verifying raw material, components, equipment and associates are available at workstations. 5%*
12. Other duties as assigned. 5%*

*Essential Job Functions

Knowledge and Experience

Required
1. Two (2) to four (4) years of experience in a manufacturing environment.
2. Knowledge of MS Office Applications required. Working knowledge of MS AX preferred.
3. Strong leadership and communication skills, both verbal and written with English proficiency.
4. Solid interpersonal skills including listening, coaching, diplomacy and conflict resolution.
5. Familiarity with lean manufacturing concepts.
6. Demonstrated teambuilding skills and an ability to work with diverse backgrounds with a cooperative mindset.
7. Ability to multi-task meeting operational deadlines via effective planning and prioritization in a fast-paced environment.
8. Effective problem-solving abilities required.
9. Flexible schedule is necessary occasionally to accommodate meetings and training sessions.

Preferred
1. Prior supervisory experience preferred with knowledge of principles and practices of effective associate supervision.

Education and Certification:

Required
1. High School Diploma or equivalent required.

Preferred
1. Bachelor’s Degree preferred.

Oatey Total Rewards

• Generous paid time off programs and paid company holidays to support flexibility and work-life balance

• Annual Discretionary Cash Profit Sharing

• Immediate eligibility and vesting in 401(k), including 100% company match, up to 5% of eligible compensation

• Market leading health insurance including medical, dental, vision, and life insurance offerings for associates and qualified dependents

• Significant company contribution to Health Savings Account with a High Deductible Health Plan (HDHP)

• Short-Term and Long-Term Disability income protection coverage at no cost to associates

• Paid Maternity and Paid Parental Leave

• Tuition reimbursement

• A strong set of complementary resources to support associate well-being, including resource groups, EAP, and dedicated mental health support.

Equal Opportunity Employer

The Oatey family of companies are an equal opportunity employer committed to Diversity, Equity, and Inclusion. We recruit, employ, promote, and offer competitive pay for all jobs without regard to race, color, creed, religion, sex, age, national origin, disability, sexual orientation, or any other characteristic protected by law.