Manager – Employee Relations

Description

Do you want to help transform the auto industry? Come let Baxter Auto show you just how Remarkable you can be!

At Baxter, we are challenging the norm when it comes to both the car-buying process and the employee experience. As a Baxter teammate, you are part of a growing company that strives for an inclusive culture, which is why we need you!

We value individuals who:

• Stay curious by striving for continuous improvement
• Welcome differences by seeking, listening, and learning from diverse perspectives
• Make it matter by driving toward meaningful outcomes
• Win together by operating with a team-first perspective
• Be authentic by communicating with transparency and kindness
• Be caring by having an innate desire to help others

At Baxter we encourage and support career development, job opportunities across multiple professions, an inclusive culture where everyone is a leader (from entry level up to general management), encouragement to be your authentic self, and an almost obsessive focus on the employee and guest experience. Combine that with market-leading benefits offerings and opportunities across multiple states, and we think you’ll agree that YOU BELONG AT BAXTER!

Your Purpose as the Manager, Employee Relations:

The Manager, Employee Relations plays a vital role in providing leadership with directing, developing, implementing, and executing complex HR/Employee Relations functions relative to applicable policies, procedures, and laws.

In this role you will:

• Build strong relationships with General Managers, Store Leaders, and employees at all levels.
• Formally respond to sensitive concerns and allegations by conducting internal investigations into allegations of misconduct, poor performance, and violations of the Company’s internal policies.
• Develop leaders’ abilities in relation to performance management and employment-related policies and procedures.
• Provide training on various employment-related topics to develop leaders’ employment law knowledge and ensure adherence to compliance policies.
• Ensure compliance to all employment-related laws and regulations.
• Manage all leave of absence processes including FMLA, ADA, Short- and Long-Term Disability, and Worker’s Compensation in assigned geographical locations.
• Manage unemployment claim process for assigned geographical locations.
• Maintain and expand a trusting, collaborative work environment for all employees to help advocate employee satisfaction and execute results on business objectives.
• Review pre-employment screening results and escalations and provide guidance to Talent Acquisition team.
• Manage worker authorization process to ensure proper documentation is received and maintained.
• Ensure any employment-related reporting (e.g., EEO1 reporting, etc.) is completed timely and accurately.
• Engage with legal counsel on employment-related topics as necessary.
• Lead and/or participate on project teams centered around effective employment-related policies, procedures, and programs to deliver great business outcomes and employee experiences.
• Lead and/or participate in RFP process for new employment-related tools, training, and vendor partners.
• In partnership with the benefits team, assist with coordinating and communicating employment-related topics to leaders.
• Participate in broader HR projects and initiatives.

We are looking for someone who:

• Embodies Baxter Auto’s Purpose, Vision, Mission, and Mindsets.
• Understands performance management, progressive disciplinary processes, and the employee relations investigative process.
• Understands HR industry trends and has the ability to interpret related legislation to ensure compliance of organizational programs and policies.
• Is collaborative with both internal and external stakeholders.
• Has an authentic ability to gain credibility and trust with employees across all levels of the company.
• Can maintain confidentiality and manage sensitive company information in a highly discreet, professional, and appropriate manner.

Requirements

Basic Qualifications:

• High school diploma, GED or equivalent
• At least 5 years of complex employee relations experience with emphasis on conflict resolution and investigations
• Knowledge of employment-related laws and regulations, including, but not limited to EEO, FMLA, ADA, FLSA, Worker’s Compensation
• Ability to travel to assigned store locations located across Nebraska, Kansas, Colorado, and Wisconsin

Additional Qualifications:

• PHR and/or SPHR certification is a plus
• Bachelor’s degree in Human Resources, Business Administration, Management, or related field preferred
• Demonstrated experience with constructive conflict management, resolution, and analysis
• Working knowledge of all Employee Relations laws and investigation claims at all levels of the company
• Ability to use sound judgment and decision-making
• Strong collaboration and communication capabilities
• Able to develop and effectively maintain partnerships internally and externally
• Adaptable and able to learn new and changing technologies and processes
• Excellent time management, detail orientation, organizational, and problem-solving skills
• Excellent written and oral communication skills
• Curious and open to learning, exceptionally adaptable to change, and motivated by a passion for continuous improvement

Your Well-Being:

• Competitive Pay: Annual salary + annual discretionary bonus opportunity
• Comprehensive Benefits Offering: Market-leading medical plans including PPO, HSA, and FSA options; Multiple Dental (includes orthodontics) and Vision plans; Varying Vacation and Sick Leave available Day 1; 4 Week-Paid Parental Leave available Day 1; 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18; Short- and Long-Term Disability      options; Accident and Critical Illness Plans; Basic Life, Pet, Legal, & Identity Insurance
• Flexible Work Schedule: Hybrid schedule consisting of both work-from-home and in-office days each week
• Training and Development Opportunities for All Employees
• Extensive Employee Discounts: Vehicle purchases, parts, and service
• Educational Reimbursement: General and specialized technical automotive degrees
• Employee Assistance Programs
• Paid Holidays: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day

Baxter Auto Group

Baxter Auto Group is one of the nation's leading automotive retail groups, serving the metro areas of Omaha, Lincoln, Kansas City, Colorado Springs, and Madison. The company operates 20 dealerships and represents eight of the nation's top automotive brands, including Ford, Lexus, Toyota, Audi, Volkswagen, Honda, Subaru, and Mercedes-Benz.

Baxter Auto believes its exceptional employees truly distinguish the company in the marketplace. It continually invests in maintaining a remarkable employee experience, including industry-leading benefits, a flexible work-life balance, and an experience centered around four key pillars: purpose, growth, well-being, and belonging.

Employment with Baxter is contingent upon applicants’ successful completion of the background check process and drug screening test. Baxter embraces diversity and equal employment opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Baxter is an equal opportunity employer and does not discriminate on the basis of race, religion, national origin, sex, gender, gender identity, sexual orientation, marital status, protected veteran status, disability, age, or other legally protected status. In addition, Baxter will provide reasonable accommodation for qualified individuals with disabilities. If you are unable or limited in your ability to submit an application because of a disability, please contact us at (531) 365-3165, option #1 to request accommodation.