Match Affinity is hiring a mixed methods User Researcher (UXR) to drive research efforts across the dating and social connections space. In this position, you will partner with leadership, product managers, and designers using a variety of quantitative and qualitative research methods to identify new opportunities to improve the dating journey, validate product solutions, and help us understand the "why" behind the trends we see within our analytics data.
Affinity is a division of Match Group that is home to online dating apps like BLK, Chispa, Yuzu, and Upward where singles can connect based on what they have in common. Creating a sense of belonging doesn’t stop at our products - it’s the foundation of every team we hire. For this position we are looking for a researcher to support
BLK, but you may assist with research on the other Affinity apps.
When it comes to dating, the connection starts online, but the real magic happens once you meet in real life (IRL). We think the same is true for creating the best platforms, so we work together IRL in our Dallas, TX, office 3 days/week.
How you’ll make an impact:
- Lead research initiatives that drive BLK towards making dating enjoyable and rewarding for black singles, using rigorous qualitative and quantitative research methods.
- Foster a deep understanding of a variety of user segments within BLK, and for our Affinity apps in general.
- Generate actionable insights to drive stakeholder decision making for a range of initiatives, including innovative new bets.
- Communicate insights in compelling ways; bridge alignment across teams through written reports and in-person presentations.
- Partner with Design and Product to make research an essential part of our practice and culture (i.e., creating documentation on best practices, advocacy of methods, partnering and mentoring on tests run by design or PMs).
You’ll love it here if you are:
- Excited to play a key role in improving dating for a number of different user segments with unique needs.
- Empathetic and curious — able to investigate complex and very human problems with minimal bias and ego
- Have a strong analytical orientation and curiosity about research and its implications
- Creative and flexible in your approach to answering questions
- Passionate about conducting mixed methods research to create a more complete picture of the problem space
We could be a Match if you have:
- At least 1+ years of experience conducting user research in a product environment (B2C or B2B)
- Experience conducting user interviews and usability testing (moderated and/or unmoderated).
- Experience creating surveys and analyzing the results to determine user attitudes and behaviors
- Excellent communication and storytelling skills to share research to all audiences from designers to executive level stakeholders.
- Comfortable in a fast-paced, growth-oriented environment
#LI-CENTRAL
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Why Match Group?
Our mission is simple – to help people find love and happiness! We love our employees too and understand the importance of all life’s milestones. Here are some of the benefits we are proud to offer:
Mind & Body – Medical, mental health, and wellness benefits to support your overall health and well-being
Financial Wellness – Competitive compensation, 100% employer match on 401k contributions up to 10% (cap at $10,000), as well as an employee stock purchase program to help you feel supported in your financial security
Unplug – Generous PTO and 18 paid holidays so you can unplug
Career – Annual training allowance for professional development and ERG membership opportunities and events so you feel connected and empowered in your work
Family – Families come in all shapes and sizes so we offer 20 weeks of 100% paid parental leave, fertility, adoption, and child care resources, as well as pet insurance and discounts
Company Gatherings – We host fun happy hours and company events where our employees get to know each other and build a sense of connection and belonging!
We are proud to be an equal opportunity employer and we value the rich dynamics that diversity brings to our company. We do not discriminate on the basis of race, religion, color, creed, national origin, ancestry, disability, marital status, age, sexual orientation, sex (including pregnancy and sexual harassment), gender identity or expression, uniformed service or veteran status, genetic information, or any other legally protected characteristic. Period.
If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact [email protected]. 
