Full-Time

Support Specialist in Financial Management and Accounting

Pennylane

Pennylane

1,001-5,000 employees

Real-time accounting platform for SMBs

No salary listed

Biarritz, France

Remote

Bachelor's, Master's, Associate's

Category
Accounting (1)
Required Skills
Customer Service

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Requirements
  • A background in accounting, including BTS CGO, DCG, BTS assistant de gestion PME-PMI, Master CCA, or Bachelor Responsable administratif et comptable.
  • At least three years of experience in an accounting firm, ideally including at least three tax periods.
  • An interest in innovative work tools and new technologies.
  • Autonomy and the ability to solve problems independently and find solutions.
  • Professional-level English.
  • Strong written communication and teaching ability to interact with users clearly and professionally.
  • The ability to understand and respond to customer needs, provide excellent service, and maintain good customer relationships.
  • The ability to work independently and as part of a team.
  • Flexibility to adapt to rapid changes in the tool.
  • A willingness to learn and stay current with product developments.
Responsibilities
  • Complete the Pennylane Academy training and learn the product and team processes during the first three months.
  • Learn about the company, its vision, and its departments.
  • Identify stakeholders and collaborate effectively within the team and across departments.
  • Receive, qualify, and answer accounting-related requests using a deep understanding of accounting principles.
  • Manage customer requests through complete resolution and ensure user satisfaction.
  • Handle increasingly complex customer requests.
  • Create and update customer help materials to develop customer autonomy.
  • Share accounting knowledge and field experience with colleagues.
  • Represent customer usage and share well-developed feedback with product teams.
  • Become a product expert and identify improvement opportunities that increase team efficiency.
  • Lead projects through to successful completion.
Desired Qualifications
  • Prior direct work with a business owner, such as internal consulting, is a plus.
  • Knowledge of the Pennylane tool is a plus.

Pennylane is a financial and accounting platform for SMBs and their accountants that centralizes all financial data in real time. It lets managers manage invoicing, payments, cash flow, and reporting while giving accountants a single production tool. The service is subscription-based and designed to be used by both the company and its external accountant, with real-time visibility and a single source of truth. It targets France and Europe, offering features like sales/purchase management, cash flow forecasting, dashboards, and is a certified Partner Dematerialization Platform (PDP) for upcoming e-invoicing rules.

Company Size

1,001-5,000

Company Stage

Series E

Total Funding

$443.9M

Headquarters

Paris, France

Founded

2020

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Simplify Jobs

Simplify's Take

What believers are saying

  • Pennylane raised €175 million on 2026-01-20, funding AI and European expansion.
  • The company claims profitability near 2026 year-end, improving employer stability and hiring power.
  • Mandatory September 2026 e-invoicing forces SMBs and accountants to adopt compliant platforms quickly.

What critics are saying

  • Qonto bought Acasi on 2026-07-03, attacking Pennylane's accountant distribution channel.
  • France's 2026 e-invoicing wave invites Cegid and 137 PA operators into Pennylane's core market.
  • A platform outage or compliance failure before September 2026 would destroy trust and retention.

What makes Pennylane unique

  • Pennylane became France's certified e-invoicing platform, with mandatory September 2026 relevance.
  • Its accountant-client workflow unifies bookkeeping, payments, and cash flow in one system.
  • 2026 scale matters: 6,000 firms and 800,000 companies create a dense partner moat.

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Benefits

Remote Work Options

Company Equity

Home Office Stipend

Wellness Program

Paid Vacation

Health Insurance

Lunch Credits

Flexible Work Hours

Gym Membership

401(k) Company Match

Growth & Insights and Company News

Headcount

6 month growth

2%

1 year growth

0%

2 year growth

0%
Tech.eu
Jul 1st, 2026
Qonto and Pennylane: French fintech friends and foes vie for SME market dominance

Qonto and Pennylane, two Paris-based fintechs, operate as both partners and competitors in Europe's SME financial services market. Qonto, founded in 2016 and valued at $5 billion, serves over 600,000 customers across eight European countries with business banking, corporate cards and bookkeeping tools. Pennylane, founded in 2020 and valued at $4.25 billion, has over 800,000 customers using its all-in-one accounting and financial management platform. Whilst both companies integrate with each other's services, they increasingly compete for business. The rivalry will intensify as France introduces mandatory electronic invoicing for B2B transactions in September. Qonto is pursuing a French banking licence to offer lending products, whilst Pennylane recently raised $200 million to fund potential acquisitions. Qonto's managing director emphasises their different customer acquisition strategies, though both target traditional financial incumbents.

Tech.eu
Jan 20th, 2026
French accounting software platform Pennylane raises $200M

The funding round values Pennylane at $4.25bn, according to a report.

Tech Funding News
Jan 20th, 2026
French unicorn Pennylane raises $200M to lead Europe's AI accounting race

Pennylane, a French accounting software startup, has raised $200 million in a funding round led by TCV, with participation from Blackstone Growth and existing investors Sequoia, DST, CapitalG and Meritech. Founded in 2020 by Arthur Waller, Pennylane offers an all-in-one platform combining accounting production, financial management and payments, designed for seamless collaboration between accountants and their clients. The company differentiates itself from competitors like Xero and QuickBooks through its European regulatory focus and partnership approach with accounting firms. The platform features AI-driven automation, real-time financial insights and integrated payment tools. Pennylane now supports 6,000 accounting firms and 800,000 companies, employing 1,000 people. The funding will accelerate AI development and European expansion as the company approaches profitability.

Tech Funding News
Nov 26th, 2025
French unicorn Pennylane nears $200M raise at $4.25B valuation to reshape SME accounting — TFN

French company Pennylane is negotiating a fresh investment of around $200 million at a $4.25 billion valuation.

The French Tech Journal
Apr 18th, 2025
Pennylane Raises €75M, Eyes France Growth

Pennylane, a French fintech, has secured a €75 million funding round, doubling its valuation to €2 billion. The company plans to leverage new invoicing regulations and AI to expand, focusing on France before targeting continental Europe. With 4,500 accounting firms and 350,000 SMEs as clients, Pennylane aims to capitalize on France's mandatory e-invoicing reform by 2026. CEO Arthur Waller projects $100 million ARR this year, emphasizing AI's role in enhancing accountant services.