Full-Time
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Vesta Corporation
51-200 employees
Develops and operates affordable multifamily housing
No salary listed
Haverhill, MA, USA
In Person
 Real Estate (1) |
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- Associates degree or equivalent experience, plus an additional 2 years of related experience/ proven track record in similar function, i.e., occupancy, leasing, APM role.
- Ability to use and communicate through email required.
- Previous customer service experience.
- Successful completion of a background check and drug screening required.
- Valid Driver's License and clean driving record required.
- Fosters a positive, active and collaborative relationship with residents, communities, and associated agencies.
- Works with Property Manager in all functions with a significant focus on assisting in support of site staff.
- Assists and supports Property Manager in the coordination and processing of compliance and financial administration, leasing, resident retention, and maintenance and safety.
- Responsible for keeping reception area clean with professional surroundings.
- Answer and direct incoming calls to the appropriate team member. When the appropriate team member is unavailable, ensure proper follow up.
- Listen and address resident concerns/requests timely, to ensure resident satisfaction or if their requests are unreasonable, ensure they receive a response regarding our action/inaction.
- Greet, introduce, welcome and convey benefits of the property to prospective residents and visitors. Coordinate leasing to include interviewing prospective residents and assessing their needs and qualifications. Secure a completed welcome card and/or application from the prospective resident. Enter prospective resident information into the property data system.
- Schedule application intakes, interviews, processing and preparation of applications, and their distribution.
- Accompany prospective residents to apartments, discuss size and layout, terms of lease, and available facilities, i.e., swimming pool, laundry, shopping centers, services available.
- Qualify prospective residents, based on property program requirements and the tenant selection plan.
- Coordinate and maintain a healthy applicant waiting list to ensure future maximization of occupancy.
- Calculate rent, based on property program/procedures or rent schedule.
- Complete appropriate lease forms/documents and collect reservation deposit (if applicable), security deposit, and initial or prorated rent.
- Handle marketing outreach to include interacting with neighborhood groups, local employers, community organizations and any other sources of prospecting and lead generation with a focus on converting leads into rentals.
- Conduct marketing surveys and regularly review traffic reports, share trends with Property Manager.
- Assist with and attend resident retention initiatives (i.e., resident functions, promotions, monthly newsletters, etc.) and property-issued communications/notices (i.e., bad weather, emergency, etc.).
- Gather, prepare, and execute lease renewals, and intake, prepare, and process interim recertification, annual recertification and other documentation as required by local, state and federal agencies. Secure all required applicant and resident signatures, for administrative processes.
- Maintain accurate record of all resident transactions/ certifications and process timely (interim certifications, move-in/move-outs, etc.).
- Manage the collections, depositing and posting of all rent and late fees/charges, delinquencies, late notices and evictions as assigned by management.
- Manage and ensure all Housing Assistance Payments, including special claims are requested and received as applicable.
- Notify management of and process necessary legal action of resident non-payment or non-compliance.
- Process information in property management software regularly, i.e.., work orders, certifications, deposits and all pertinent resident documentation.
- Prior to showing an apartment, a model, or any aspect or amenity of the community, ensure that it meets Vesta quality standards and expectations. Report any maintenance or physical property needs to the Property Manager and/or Maintenance personnel.
- Input work order/service requests, in property data system, communicate to maintenance, and follow up.
- Assist with monitoring service contractors to ensure proper completion of contracted duties, (i.e., exterminator, landscaper, snow removal, etc.).
- Assist in the achievement of property financial goals.
- Consistently maintain property rules and regulations in accordance with property-based programs, Vesta’s SOP, and all state, federal and/or local laws.
- Preserves and respects resident, applicant, employee and company confidentiality.
- Other duties as assigned by management.
- Multilingual skills strongly preferred
- COS and/or CPO Certification strongly preferred
- Experience with site based affordable housing programs strongly preferred if applicable
- Yardi property management software strongly preferred
Vesta Corporation develops, operates, and owns multifamily and senior rental housing communities, with a focus on affordable housing. It makes strategic real estate investments, then builds, manages, and maintains these properties to create thriving communities for residents while delivering returns to investors and partners. Its approach covers the whole lifecycle of a project—from financing and development to ongoing operations—backed by a track record of over $1 billion in financings and more than 20,000 affordable units across 12 states and the District of Columbia. Compared with others, Vesta emphasizes acting as developer, owner, and manager in one integrated effort, leveraging a long history of financing and hands-on management to meet the needs of residents, partners, and local communities. The company’s goal is to exceed expectations for investors, residents, and community stakeholders, and to grow the supply of safe, affordable housing while generating solid returns.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Simsbury, Connecticut
Founded
1981
Simplify's Take
What believers are saying
- Senior housing demand surges in Ohio, Indiana, New Jersey markets.
- Tax credits cut costs for adaptive reuse of historic properties.
- Public-private partnerships expand for civic asset revitalization.
What critics are saying
- LIHTC funding declines 60-80% in 6-12 months, slashing pipeline.
- Hartford rent caps at 3% erode NOI on 1,500 units immediately.
- Pennrose outcompetes Vesta on Ohio projects via superior ties.
What makes Vesta Corporation unique
- Vesta converts schools like Collinwood into senior living communities.
- Vesta rehabilitates distressed affordable housing in Connecticut.
- Vesta partners with Esusu to boost resident credit scores.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Unlimited Paid Time Off
Paid Vacation
Paid Sick Leave
Paid Holidays
Tuition Reimbursement
Pet Insurance
Employee Assistance Program
Long & Short-Term Disability Insurance
Company News
Vesta Corporation of Connecticut, a Connecticut-based real estate firm that specializes in the acquisition, development and management of multi-family affordable housing communities, acquired the Longfellow school property earlier this year.