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Optical Supervisor
Old Orchard
Posted on 7/2/2022
INACTIVE
Locations
Morton Grove, IL, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
Sales
Requirements
  • A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states) with 2+ years of experience, including supervisor responsibilities
  • Passionate about the eyewear and retail industries
  • A clear, effective, and professional communicator-you can break down technical terms for customers to easily understand
  • Dedicated to going above-and-beyond to make customers (and your teammates!) happy
  • An energetic, positive team player who's able to adapt in a fast-paced, ever-changing work environment
  • Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)
Responsibilities
  • Work directly with customers to help meet all of their eyewear needs
  • Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
  • Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
  • Use your expertise to explain prescription terminology and product offerings to customers
  • Set your store up for success each day by ensuring that all operational, service, and staff zoning procedures are executed to Warby Parker standards
  • Drive the store vision and sales by providing above-and-beyond service on the floor and acting as the main contact for customer and operational questions
  • Work with store management to lead and mentor the Optical team, including participants of our Optician Apprentice Program, and exemplify what great service looks like
  • Help maintain general store systems, inventory databases, and business operations
  • Foster and support a productive, positive employee culture in your store
Warby Parker

1,001-5,000 employees

Eyewear retailer
Company Overview
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.
Company Values
  • Treat customers the way we’d like to be treated.
  • Create an environment where employees can think big, have fun, and do good.
  • Get out there.
  • Green is good.