Air Operations Center

Position Description

Are you an Air Operations Center (AOC) Training Management professional looking for an opportunity to make a difference every day? Serco is the place for you! Discover this exciting opportunity supporting our USAFCENT program. 

United States Air Force Central Command (USAFCENT) is the Air Force Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia. This position supports USAFCENT/609 AOC Detachment and works in coordination with the AOC training office and USAFCENT A2 training office to analyze and assess training program requirements for positions within the combat operations, combat plans, strategy, and intelligence, surveillance, reconnaissance divisions within the AOC supporting Air Force and joint/combined operations and exercises.

This position provides assistance to improve, edit and author training material required to support the AOC Initial Qualification and Mission Qualification training conducted by USAFCENT. Review current and future training and exercise plans, AF instructions, and joint publications with the purpose of making recommendations on improving them as well as incorporating them into unit training programs.

In this role, you will:

• Provide analytical performance assessments in support of positional verification and validation processes for the AOC systems when new upgrades or patches are in review.
• Provide feedback on AOC processes and functions in the operations, plans, strategy and ISR divisions when requested by AOC leadership.
• Provide technical advice for resource and configuration management, technical C4ISR, and modeling and simulation systems operations and maintenance.
• Provide input to and conduct classes in support of AOC training that will result in the combat mission ready certification of AOC personnel. (Permanent party and temporary duty).
• Coordinate with the AOC training office to schedule approximately 250 students annually to attend Mission Qualification Training conducted at Shaw AFB.
• Assist with developing reach back plans and coordinate system availability for expanded operations and exercises. Works with other services to incorporate service specific requirements within the AOC operating structure.

Qualifications

To be successful in this role, you will have:

• An active DoD Top Secret with SCI (TS/SCI) clearance
• HS Diploma/GED
• Held or currently hold the rank of Officer in the US Air Force, Navy Or Marines
• Eight (8) years of experience in the US Air Force, Navy Or Marines
• One (1) year of experience in AOC strategy division OR have graduated intermediate/senior level service school OR have graduated Joint Air Operations Planning Course
• One (1) year of experience using Microsoft Office suite
• The ability to travel up to 25% of the time.
• US Citizenship

If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration.  It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected].

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role).

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan that includes counseling conditions
• Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act.

To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: [email protected].