Full-Time
Automotive Finance Product Support Expert
FIS AutoSuite
Updated on 9/3/2026
System Canada Technologies
No salary listed
Toronto, ON, Canada
In Person
Category
 Customer Experience & Support (1) |
|---|
Required Skills
Software Testing
Customer Service
Responsibilities
- Adjust system configurations, rules, queues, and related settings.
- Provide AutoSuite expertise for customer service and collection components, including queues, workflows, drop-down field definitions, notes, and follow-up rules.
- Provide AutoSuite expertise for core receivables components, including product definitions, tax rate changes, rate index changes, securitization maintenance, and system options.
- Assist with AutoSuite exceptions encountered through batch processing.
- Investigate and resolve issues encountered on a daily basis.
- Research and test new features and functionality delivered with each release as they pertain to the existing portfolio.