VP – Revenue Operations

Job Description

The Vice President, Revenue Operations is responsible for designing, building, and executing a successful sales operations function to drive efficient revenue generation and administration. The incumbent will have significant experience in Sales or Revenue Operations in a mature Saas organization.

The position will report to the SVP Sales North America and will work closely with the Area and Regional VP’s of Sales and Customer Success, the SVP of Customer Success, and the VP of Revenue Enablement. The candidate will have extensive knowledge of sales administration, compensation methodology, data analytics, and CRM administration.

A shown ability to develop and interpret reporting metrics and drive business improvement measures is imperative in this role. This role is ideal for candidates who demonstrate both advanced business and technical capabilities that include planning, operations management, project and program management, customer care, and systems administration. Success will be realized through continued improvement of Renaissance’s sales operations, administration and compensation. Feedback from internal stakeholders will be critical in evaluating success. This role requires an individual with an entrepreneurial spirit, ability to motivate a team and excellent written and verbal communication skills.

The leader must have a sense of urgency, demonstrated influencing skills, proven change strategies and a track record of consistently delivering results and experience working in a fast-paced environment.

Critical Success Factors

• Responsible for designing and building a best-in-class revenue operations function that drives sales process efficiency and enhancing revenue generating capacity among the sales team
• Identifying standard sales administration processes and driving consistency and efficacy.
• Partnering with field sales leaders and internal stakeholders to identify and drive process excellence and data insights that enhance the organization’s revenue generation capacity
• Creation and Administration of compensation plans for multiple sales and customer success roles
• Organizational planning and staffing for effective revenue administration

Qualifications

• Ten years’ sales or revenue operations experience in a Saas organization, Ed Tech experience preferred
• BA/ BS Degree or higher 
• Passion for driving excellence in revenue operations and sales administration
• Strong presentation skills and influencing skills with senior executives
• Excellent written and verbal communication skills, with ability to multi-task, prioritize, and manage time effectively
• Extensive knowledge of CRM systems (Salesforce)  and best practices for design and administration
• Must be hard working, have track record of success, and demonstrated drive for achievement.