Full-Time

Executive Director

Provider Performance

Confirmed live in the last 24 hours

HCSC

HCSC

Health insurance provider in multiple states

Financial Services
Healthcare

Compensation Overview

$154.4k - $286.6kAnnually

Senior, Expert

Chicago, IL, USA + 1 more

More locations: Springfield, IL, USA

Hybrid role requiring in-office presence 3 days/week.

Category
Management Consulting
Operations Consulting
Consulting
Requirements
  • Bachelor Degree in Business Administration and 15 years of experience in the health care industry.
  • 10 years of experience leading compliance or provider affairs oversight and/or auditing of delegated functions including but not limited to compliance training, claims payment and organizational determinations reporting.
  • In-depth knowledge of the following: Professional reimbursement methodologies, including professional and global capitation, risk sharing and incentive plans.
  • Thorough understanding of government program reimbursement and strategies to ensure revenue optimization including but not limited HCCs and Star performance.
  • Thorough understanding of relevant legal and regulatory requirements associated with Government and commercial contracts.
  • Thorough understanding of what it takes to implement and administer provider contracts as negotiated.
  • 5 years in supervisory or management position, with a minimum of 3 years of experience leading compliance, government programs or other provider affairs-related supervisory or regulatory functions.
  • Negotiation skills and a thorough understanding of the health care delivery system to include hospitals, IPAs and ancillary providers.
  • Knowledge of alternative methods of delivery and financing health plans.
  • Knowledge of capitation and professional group practices.
  • Ability to lead, motivate and produce high end results.
  • Clear and concise interpersonal, verbal and written communications.
Responsibilities
  • Responsible for provider recruitment, contracting, payment and servicing activities for IL Provider Networks. Develop, implement and maintain procedures for provider participation, network expansion, contracting and service.
  • Develop corporate strategic planning for new and existing IL Provider Network Programs.
  • Responsible for directing the management staff over the IL Provider Networks for provider performance to ensure the development, implementation and expansion of appropriate IL Provider Network areas and support for HCSC IL Provider Network and product development.
  • Analyze networks on a regular basis for provider accessibility and availability to determine appropriate action that will ensure compliance with applicable laws, regulations, and rules and guidelines.
  • Work closely with Sales/Marketing to assess competitive position of the networks. Analyze provider satisfaction survey results and formulate resolutions for problem trends.
  • Responsible for directing the management staff over IL Provider Network Provider Relations to ensure operational and financial effectiveness of the IL Provider Networks, including the identification and resolution of issues or complaints, as well as the development of strategies and policies for the ongoing successful management of the IL Provider Networks.
  • Develop, update and maintain standards for optimal IL Provider Network Provider Relations performance, including guidelines and policies and procedures that work to ensure identification of root cause issues related to provider performance, claims payments, in-person and virtual visits and other relevant areas for optimal Provider Relations excellence.
  • Develop and monitor an effective communication protocol to keep Network Representatives apprised of new and modified processing or reporting requirements. Oversees provider payment and incentive programs, internal education and the production of provider education materials.
  • Responsible for directing the management staff responsible for delegation oversight and auditing to ensure applicable regulatory requirements are met. Develop educational tools and programs necessary to achieve these outcomes.
  • Serve local, regional and corporate committees and task forces as required, including but not limited to the Delegation Oversight Committee and work closely with the applicable compliance and legal teams on all matters related to compliance with State and Federal requirements applicable to IL Provider Networks.
  • Educate HCSC staff and medical groups/providers regarding corrective action when required, and oversee the completion of corrective action.
  • Consult with upper level management to determine the adequacy and effectiveness of operations, furnishes advice, and maintains contact with all personnel necessary to conduct multiple complex projects.
  • Responsible for the evaluation and recommendation of improved management controls, practices, systems, planning, budgeting, and other organizational structures to further enhance high quality corporate objectives.
  • Develop and implement appropriate training programs for Medical Group or Physician Practice Organizations.
  • Create and revise network policies, as necessary. Interpret existing and new Government Program standards and coordinate interdivisional projects designed to ensure professional network compliance.
  • Monitor and coordinate activities of HCSC areas to ensure conformance by HCSC to physician organization contracts.
  • Coordinate with HCSC areas to ensure development of policies, procedures, assignment of resources and timely implementation for new programs and products.
  • Collaborate with HCSC Medical Management, Quality Improvement Management and Compliance on programs and activities to ensure all provider agreements, policies and processes comply with applicable CMS requirements.
  • Keep abreast of developments, particularly competitive activities, to further enhance the delivery and financing of corporate health care services.
  • Represent the corporation in interactions with CMS and other external agencies and outside health care organizations including, but not limited to, the Managed Health Provider Association (MHPA) and State Association of Health Plans (ex. IAHP).
  • Represent the department in cross-divisional issues relating to contracting and network management and serve as a primary contact for ITG, SSD, Marketing, and Finance divisions regarding Government Program professional provider relations issues.
  • Provide network information for the preparation of Requests for Proposals and other HCSC enterprise-wide requests for IL Provider Network information.

HCSC provides health insurance services across five states: Illinois, Montana, New Mexico, Oklahoma, and Texas. The company offers a variety of health insurance plans designed for individuals, families, and businesses, ensuring that different healthcare needs are met. HCSC's plans work by collecting premiums from members, which then fund the healthcare services covered under these plans. What sets HCSC apart from other health insurance providers is its strong focus on health and wellness programs aimed at reducing overall healthcare costs and improving the health outcomes of its members. The goal of HCSC is to be a reliable partner in health, promoting quality care and supporting individuals in leading healthier lives.

Company Stage

N/A

Total Funding

$472.7M

Headquarters

Chicago, Illinois

Founded

1936

Simplify Jobs

Simplify's Take

What believers are saying

  • The new Houston office will create numerous job opportunities, fostering local economic growth and community development.
  • The acquisition of Cigna's Medicare businesses will expand HCSC's product offerings and geographic reach, benefiting current and future members.
  • Recognition as one of the 'Best Places to Work in IT' and having a CEO listed among the 'Most Influential People in Healthcare' highlight HCSC's strong leadership and positive work environment.

What critics are saying

  • The $231,900 fine from the Illinois Department of Insurance for an inaccurate provider directory could damage HCSC's reputation and trust with members.
  • The integration of Cigna's Medicare businesses may pose operational challenges and potential disruptions.

What makes HCSC unique

  • HCSC's strategic expansion into local communities, such as the new Houston office, emphasizes its commitment to economic growth and local workforce development, setting it apart from competitors.
  • The acquisition of Cigna's Medicare businesses significantly enhances HCSC's capabilities and reach in the growing Medicare market, providing a competitive edge.
  • HCSC's collaboration with Feeding America to address root causes of hunger showcases its holistic approach to community health, beyond traditional healthcare services.

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