Full-Time

Senior Business Insurance Client Manager

Posted on 2/21/2026

Marsh

Marsh

10,001+ employees

Global insurance brokerage and risk advisory

No salary listed

Lexington, KY, USA

Hybrid

Must reside within driving distance to the Lexington, KY office and commute to the office a minimum of three days per week.

Category
Sales & Account Management
Required Skills
Risk Management
Requirements
  • Applicants must be within driving distance to the Lexington, KY office and be able to commute to the office a minimum of three days a week.
Responsibilities
  • Partner effectively with the Producer by anticipating their sales support needs
  • Collaborate with the Producer to accomplish overall production, retention, and growth goals
  • Handle all account management responsibilities including billing, policy changes, agency management system updates and answer coverage questions
  • Provide coverage analysis and risk management recommendations, complete applications, prepare submissions, negotiate coverage and pricing, and prepare proposals
  • Timely and accurate management of the full life cycle renewal process partnership and handling of cancellations
  • Maintain proper level of communication and builds effective relationships with clients and carriers to drive retention
  • Resolve accounting discrepancies as appropriate
  • Assist with policy-checking and keep up to date on rates, forms, and coverage changes
  • Executes activities relating to the public, clients and carriers to avoid and eliminate issues involving potential errors and omissions
Desired Qualifications
  • 7+ years insurance experience in an agency or brokerage environment focusing on middle market clients
  • 5+ years demonstrated knowledge of Property & Casualty Insurance
  • High School Diploma required and Bachelor’s Degree in related field or equivalent work experience is preferred, designations encouraged
  • Effective negotiation skills and placement process management expertise
  • Property & Casualty License
  • Extensive knowledge of how insurance products are utilized and administered. Extensive knowledge of markets and marketing techniques.
  • Proficiency with agency management software (Sagitta, Image Right)
  • A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability

Marsh is a diversified professional services firm that helps clients manage risk, secure insurance, and design risk-transfer programs. Its core work combines risk advisory with insurance brokerage, acting as a buyer of coverage and placing policies across multiple underwriters. It includes Mercer (HR consulting), Guy Carpenter (reinsurance brokerage), and Oliver Wyman (management consulting) under a holding structure. Its goal is to lower clients' financial risk and total cost of risk by combining risk transfer with advisory and consulting services across insurance, reinsurance, HR, and business strategy.

Company Size

10,001+

Company Stage

Seed

Total Funding

$110K

Headquarters

New York City, New York

Founded

1871

Simplify Jobs

Simplify's Take

What believers are saying

  • Mercer consulting revenue grew 11% in Q1 2026, outpacing traditional brokerage and driving higher margins.
  • EMEA division surged 14.1% year-over-year in Q1 2026, signaling strong European and emerging market expansion.
  • Niche insurance products like Port Blockage Insurance and Micassure capture underserved segments as commoditization pressures traditional lines.

What critics are saying

  • Aon's $13B Willis Towers Watson acquisition enables aggressive pricing that erodes Marsh's 30% global brokerage share.
  • Guy Carpenter's 2% organic growth in Q1 2026 trails Arthur J. Gallagher's 15% YoY, signaling reinsurance market share loss.
  • Sentrisk AI platform faces class-action lawsuits alleging misuse of client supply chain data for competitive intelligence.

What makes Marsh unique

  • Sentrisk AI platform maps supply chains with geospatial satellite imaging, uniquely addressing geopolitical and climate risks.
  • Holding company structure enables separately managed businesses: Marsh, Mercer, Guy Carpenter, Oliver Wyman.
  • Broker-as-advisor model since 1905 spreads client risk across multiple underwriters, not single insurers.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Vacation

Paid Sick Leave

Hybrid Work Options

401(k) Retirement Plan

401(k) Company Match

Employee Stock Purchase Plan

Professional Development Budget

Tuition Reimbursement

Mental Health Support

Paid Holidays

Company News

Smartbroker Holding AG
Jul 28th, 2025
Mitsubishi Electric to Transfer Shares of Insurance Subsidiary to Marsh Japan

28.07.2025 - Mitsubishi Electric Corporation (TOKYO: 6503) announced today that it has concluded a share transfer agreement under which it will transfer shares of its Tokyo-based subsidiary Mitsubishi Electric Insurance Service Co., Ltd. to Marsh Japan, Inc. on ...

Coverager
Aug 28th, 2024
Marsh Launches Port Blockage Insurance

Marsh <i class="fa fa-info-circle company-popover" data-content="h3Marsh/h3. div. table

Business Wire
May 16th, 2024
Marsh Mclennan Stockholders Re-Elect Board Of Directors During 2024 Meeting

NEW YORK--(BUSINESS WIRE)--Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy, and people, today announced the results of its 2024 Annual Meeting of Stockholders. Stockholders elected the entire slate of 2024 director nominees for a one-year term expiring at next year’s annual meeting. The 11 directors are: Anthony K. Anderson, John Q. Doyle, Oscar Fanjul, H. Edward Hanway, Judith Hartmann, Deborah C

Coverager
May 9th, 2024
Marsh Introduces Micassure

Marsh <i class="fa fa-info-circle company-popover" data-content="h3Marsh/h3. div. table

Coverager
May 2nd, 2024
Marsh Launches Sentrisk

Marsh <i class="fa fa-info-circle company-popover" data-content="h3Marsh/h3. div. table

INACTIVE