Full-Time

Infrastructure Engineer

Updated on 9/3/2026

Telligen

Telligen

Healthcare quality improvement and management services

No salary listed

No H1B Sponsorship

West Des Moines, IA, USA

In Person

On-site in West Des Moines, Iowa; no remote option.

Bachelor's

Category
DevOps & Infrastructure (1)
Required Skills
Dynatrace
Grafana
Infrastructure as Code (IaC)
CloudFormation
AWS
Prometheus
Jenkins
Terraform
Ansible
Requirements
  • Bachelor's degree in Computer Science, IT, or a related field — or equivalent hands-on experience
  • 7+ years in infrastructure engineering or systems administration, with 5+ years managing core infrastructure on AWS
  • Deep, practical experience with Infrastructure as Code and configuration management (Terraform, CloudFormation, Ansible, or similar)
  • Real-world experience building and maintaining CI/CD pipelines (Jenkins or comparable tools), ideally in direct collaboration with software development teams
  • Hands-on experience with observability and monitoring tooling — Dynatrace, CloudWatch, ELK, Prometheus, Grafana, or similar platforms
  • A track record of owning systems as part of a team: design, deployment, incident response, and continuous improvement
Responsibilities
  • Lead the design and integration of infrastructure solutions across cloud, network, and on-premises environments to meet organizational needs and future growth
  • Take end-to-end ownership of complex systems, ensuring their reliability, security, and performance
  • Act as the primary technical authority for assigned platforms
  • Create and maintain infrastructure-as-code definitions and modular components that support standardized, version-controlled, and automated infrastructure management
  • Implement and maintain monitoring and observability solutions to ensure visibility into infrastructure health and performance
  • Automate system provisioning, configuration, and deployment processes to reduce manual effort and increase repeatability
  • Integrate infrastructure solutions with CI/CD pipelines in collaboration with application development and DevOps teams
  • Participate in incident response, root cause analysis, and problem resolution related to infrastructure and system availability
  • Maintain documentation related to system architecture, standard operating procedures, and troubleshooting guides
  • Assess and recommend new tools, platforms, and practices to enhance infrastructure capabilities and align with organizational strategy
  • Support compliance and security standards across all infrastructure environments
Desired Qualifications
  • Industry-recognized certifications related to infrastructure, cloud platforms, networking, security, or systems engineering
  • Experience with one or more major infrastructure platforms (Cisco, Palo Alto, AWS, M365, VMWare)
  • Experience operating infrastructure in environments with high availability requirements, multiple interconnected systems, or significant operational complexity

Telligen is a healthcare management and quality improvement company that partners with U.S. government health agencies, state Medicaid programs, self-funded employer and Taft-Hartley plans, and managed care organizations to improve health outcomes through data analytics and clinical management. Its services span quality measurement and reporting, case and utilization management, chronic-condition and specialty health management, and wellness programs such as the National Diabetes Prevention Program, many delivered through its Qualitrac platform with modules for case management, quality measurement, utilization management, and PASRR. What sets Telligen apart is its pairing of proprietary technology with clinical expertise, backed by NCQA Population Health Program Accreditation and industry recognition. The goal is to help people live their healthiest lives by improving outcomes with proven management solutions.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

London, United Kingdom

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • Telligen won the 2026 Jean Moody-Williams Patient Safety Award from CMS.
  • August 2026 Oklahoma certification reinforces local employer credibility and retention.
  • 2026 Qualitrac upgrades improve workflows, FHIR readiness, and operational efficiency for clients.

What critics are saying

  • A 2025 sexual-harassment and retaliation lawsuit threatens reputation and management bandwidth.
  • Telligen’s CMS-dependent business faces renewal risk if state and federal contracts shift.
  • Qualitrac rivals in prior authorization and population health can commoditize its software stack.

What makes Telligen unique

  • Telligen couples NCQA Population Health Program Accreditation with CMS-facing operations.
  • Qualitrac 2026.01 adds real-time eligibility APIs and Section 508 compliance.
  • The Blue-Ribbon prior authorization program won MCG’s 2025 Richard L. Doyle Award.

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Benefits

Remote Work Options

Relocation Assistance