Full-Time

Senior Technical Writer

Posted on 5/2/2024

Backbase

Backbase

1,001-5,000 employees

Engagement Banking Platform for banks

Fintech

Senior

Cardiff, UK

Requirements
  • An ability to think strategically about the architecture of the documentation
  • A deep understanding of the audiences of the product area
  • Excellent writing skills
  • Ability to use data and insights for content decisions
  • Good time management and organization skills
  • Experience writing technical content
  • Experience with markup languages and version control systems
Responsibilities
  • Collaborate with product squads to plan, write, review, and improve documentation
  • Participate in the wider Technical Writing Guild
  • Create a documentation strategy with product team members
  • Produce use case based documentation to explain product use

Backbase offers an Engagement Banking Platform that enables banks to modernize their IT systems and streamline customer journeys across all touchpoints. The platform utilizes a "buy plus build" operating model, allowing banks to accelerate their modernization journey and deliver immediate value by adopting out-of-the-box features and customer journeys into their existing tech ecosystem.

Company Stage

Seed

Total Funding

$256M

Headquarters

Amsterdam, Netherlands

Founded

2003

Growth & Insights
Headcount

6 month growth

4%

1 year growth

5%

2 year growth

25%