Billing Verification Specialist II

Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description:

Billing Verification Specialist II  (Solventum)

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role

As a Billing Verification Specialist, you play a pivotal role in our department’s success and the overall success of the company. Your role includes research, analysis and resolution of high volume, complex customer accounts receivable, order entry exceptions and disputes involving contractual agreements and non-standard billing agreements with hospitals, group purchasing organizations, nursing homes and miscellaneous medical service providers requiring durable medical equipment and associated peripheral medical.

You will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Reviewing, analyzing, and reconciling initial Accounts Receivable and Order Entry exceptions to ensure accurate invoicing and prompt payment within SOLVENTUM business practice and time-sensitive guidelines.
• Performing extended resolution activities on more complex exceptions and discrepancies, engaging with various departments such as Finance, National Contact Center, Contracts Area, and Solventum field staff to gather necessary transaction details and advance the resolution process.
• Facilitating high-volume, professional-level communications with a broad spectrum of internal and external contacts, ensuring compliance with federal credit guidelines and Sarbanes-Oxley regulatory requirements.
• Researching and verifying specific transactional information, including contractual stipulations, service dates, initial order entry information, purchase order details, and contract information like price breaks and volume commitment levels.
• Practicing continual autonomous decision-making based on your understanding of various contractual pricing structures, ensuring purchasing activities comply with stated guidelines and recognizing dynamic and goodwill pricing structures.

Your Skills and Expertise

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

• High school diploma/GED or higher (completed and verified prior to start) from an accredited institution

AND

In addition to the above requirements, the following are also required:

• Two (2) years of experience with medical collections in a private, public, government, or military environment.
• Experience with Microsoft Office applications including Word, Excel, and Outlook.

Additional qualifications that could help you succeed even further in this role include:

• Demonstrated customer service skills.
• One (1) year of experience within the Solventum Advantage Center.
• Strong problem-solving skills.
• Ability to work both independently and as part of a team.
• Excellent communication skills, both verbal and written.
• Ability to maintain confidentiality and exercise sound business judgment.

Work location: Remote (one-day quarterly meetings may be onsite)

Travel: May include up to 2% domestic

Relocation Assistance: Not provided

Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being 

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. 

Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process.  Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

Please note, Solventum does not expect candidates in this position to perform work in the unincorporated areas of Los Angeles County.Solventum is an equal opportunity employer.  Solventum  will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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