Full-Time

User and Infrastructure Success Manager

Confirmed live in the last 24 hours

LayerZero Labs

LayerZero Labs

51-200 employees

Develops blockchain interoperability protocols for applications

No salary listed

Mid, Senior

New York, NY, USA

Category
Customer Success
Sales & Account Management
Required Skills
Blockchain
Requirements
  • 2-5 years of business development and/or account management experience
  • A good understanding of the Web3 industry
  • Technical expertise is a plus
  • You're a natural problem solver who is highly organized and can juggle multiple tasks at once
  • You have a solid understanding of business development operations, including deal tracking, pipeline management and forecasting
  • You have excellent communication and interpersonal skills, and you enjoy working across different teams
  • You're proactive, take initiative, and thrive in fast-paced, ever-changing environments
  • You're comfortable with a high level of responsibility and are excited about the opportunity to support an executive closely.
Responsibilities
  • Develop tailored strategies for each account to drive growth, adoption, and usage of LayerZero’s products
  • Lead the onboarding process for users, providing guidance on navigating the LayerZero offerings
  • Develop and deliver educational resources, workshops, and materials tailored to the intricacies of our protocol and the broader industry
  • Proactively engage with users to understand their goals, challenges, and objectives in the context of interoperability infrastructure
  • Build and nurture relationships with key stakeholders in the industry, becoming a trusted advisor to our users
  • Collaborate with our users to identify opportunities for increased adoption of LayerZero offerings
  • Facilitate training sessions and provide hands-on support to empower users in navigating and utilizing LayerZero
  • Monitor and analyze user engagement metrics specific to assess account health
  • Proactively identify and address potential challenges unique to the interoperability landscape, collaborating with the product team for solutions
  • Serve as the primary point of contact for users, addressing inquiries, issues, and concerns related to implementation of LayerZero offerings
  • Advocate for user needs within the organization and collaborate with the development team to enhance the user experience
  • Actively participate in Web3 and blockchain communities to stay informed about industry trends, emerging technologies, and user sentiments
  • Represent the company in community forums and events, fostering a sense of belonging and connection.
Desired Qualifications
  • Technical expertise is a plus

LayerZero develops a protocol that connects over 50 different blockchains, allowing developers to create applications, tokens, and experiences that work across multiple chains. Their technology includes immutable on-chain endpoints and a configurable Security Stack, which enables the secure transfer of messages and assets between blockchains. Unlike other solutions, LayerZero allows clients to customize their security and efficiency settings, making it easier for developers in the blockchain and cryptocurrency sectors to build omnichain solutions. The goal of LayerZero is to enhance blockchain interoperability, facilitating seamless communication and asset transfer between different blockchain networks.

Company Size

51-200

Company Stage

Late Stage VC

Total Funding

$318M

Headquarters

Vancouver, Canada

Founded

2021

Simplify Jobs

Simplify's Take

What believers are saying

  • A16z's $55M investment shows strong market confidence in LayerZero's technology.
  • Partnership with Wyoming for a state-backed stablecoin opens public sector opportunities.
  • Integration with Rootstock and Cronos Labs highlights demand for enhanced interoperability.

What critics are saying

  • Wormhole's $225M funding increases competition in the cross-chain messaging space.
  • Settlement with FTX Estate may have financial or reputational impacts.
  • Partnership with Wyoming could lead to regulatory scrutiny and compliance challenges.

What makes LayerZero Labs unique

  • LayerZero connects over 50 blockchains, enabling omnichain applications and experiences.
  • Their technology includes immutable on-chain endpoints and a configurable Security Stack.
  • LayerZero's permissionless Executors allow censorship-resistant message transfers between chains.

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CryptoHead
Apr 18th, 2025
Silicon Valley Titan A16z Drops $55M on LayerZero - What's the Play?

LayerZero competes with other major protocols like Wormhole, Stargate, and Connext, with Wormhole emerging as a key rival after raising $225 million in 2023.

Beamstart
Apr 18th, 2025
A16z Invests $55M in LayerZero

Andreessen Horowitz (a16z) has invested $55M in LayerZero, a Web3 company specializing in crosschain messaging protocols. This investment is part of a broader interest in chain-agnostic solutions that facilitate seamless blockchain interactions. Other investors include Circle Ventures, OKX Ventures, OpenSea Ventures, and Sequoia Capital. In January 2025, LayerZero settled a dispute with the FTX Estate over allegations related to a liquidity crisis transaction.

Asset Servicing Times
Apr 4th, 2025
Libre integrates with LayerZero

Libre has integrated with LayerZero, an interoperability protocol for cross-chain communication.

Pandawhale
Mar 27th, 2025
Wyoming's WYST Set To Be The First State-Issued, Dollar-Pegged Stablecoin In The U.S.

The Commission has partnered with blockchain interoperability protocol LayerZero to issue WYST on its network.

Cointelegraph
Mar 26th, 2025
Wyoming's Mark Gordon says state should issue stablecoin by July

Wyoming has selected LayerZero as its partner for the state's planned stablecoin, according to an announcement at the DC Blockchain Summit.