Full-Time

User and Infrastructure Success Manager

Confirmed live in the last 24 hours

LayerZero Labs

LayerZero Labs

51-200 employees

Develops blockchain interoperability protocols for applications

No salary listed

Mid, Senior

New York, NY, USA

Category
Customer Success
Sales & Account Management
Required Skills
Blockchain
Requirements
  • 2-5 years of business development and/or account management experience
  • A good understanding of the Web3 industry
  • Technical expertise is a plus
  • You're a natural problem solver who is highly organized and can juggle multiple tasks at once
  • You have a solid understanding of business development operations, including deal tracking, pipeline management and forecasting
  • You have excellent communication and interpersonal skills, and you enjoy working across different teams
  • You're proactive, take initiative, and thrive in fast-paced, ever-changing environments
  • You're comfortable with a high level of responsibility and are excited about the opportunity to support an executive closely.
Responsibilities
  • Develop tailored strategies for each account to drive growth, adoption, and usage of LayerZero’s products
  • Lead the onboarding process for users, providing guidance on navigating the LayerZero offerings
  • Develop and deliver educational resources, workshops, and materials tailored to the intricacies of our protocol and the broader industry
  • Proactively engage with users to understand their goals, challenges, and objectives in the context of interoperability infrastructure
  • Build and nurture relationships with key stakeholders in the industry, becoming a trusted advisor to our users
  • Collaborate with our users to identify opportunities for increased adoption of LayerZero offerings
  • Facilitate training sessions and provide hands-on support to empower users in navigating and utilizing LayerZero
  • Monitor and analyze user engagement metrics specific to assess account health
  • Proactively identify and address potential challenges unique to the interoperability landscape, collaborating with the product team for solutions
  • Serve as the primary point of contact for users, addressing inquiries, issues, and concerns related to implementation of LayerZero offerings
  • Advocate for user needs within the organization and collaborate with the development team to enhance the user experience
  • Actively participate in Web3 and blockchain communities to stay informed about industry trends, emerging technologies, and user sentiments
  • Represent the company in community forums and events, fostering a sense of belonging and connection.
Desired Qualifications
  • Technical expertise is a plus

LayerZero develops a protocol that connects over 50 different blockchains, allowing developers to create applications, tokens, and experiences that can operate across multiple chains. Their technology includes immutable on-chain endpoints and a configurable Security Stack, which enables the secure transfer of messages and assets between blockchains. Unlike other solutions, LayerZero allows clients to customize their security configurations, making it easier for developers in the blockchain and cryptocurrency sectors to build omnichain solutions. The goal of LayerZero is to enhance blockchain interoperability, facilitating seamless communication and asset transfer across various blockchain networks.

Company Size

51-200

Company Stage

Late Stage VC

Total Funding

$318M

Headquarters

Vancouver, Canada

Founded

2021

Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with Ubisoft expands LayerZero's reach into the gaming industry.
  • $55M investment from Andreessen Horowitz boosts confidence in LayerZero's potential.
  • Integration with XDC Network enhances LayerZero's omnichain interoperability.

What critics are saying

  • Competition from Wormhole, which raised $225 million, threatens LayerZero's market position.
  • Settlement with FTX Estate may impact LayerZero's financial and reputational standing.
  • Hyperbridge launch may face adoption and integration challenges in trading ecosystems.

What makes LayerZero Labs unique

  • LayerZero connects over 50 blockchains, enabling omnichain applications and experiences.
  • Their technology includes immutable on-chain endpoints and a configurable Security Stack.
  • LayerZero's permissionless Executors allow censorship-resistant message transfers between chains.

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Benefits

Company Equity

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

1%

2 year growth

1%
GNYRR
May 11th, 2025
Hyperliquid Hits $5.6B Open Interest High Amid Hyperbridge Debut

Layerzero has launched Hyperbridge, a new interoperability solution connecting external blockchain assets to Hyperliquid's decentralized trading ecosystem, which recently saw its open interest hit a record $5.6 billion.

CoinCu
May 3rd, 2025
Ondo Expands USDY Token to Solana Using LayerZero Bridge

Ondo and LayerZero have launched a bridge for USDY on Solana.

FF News
May 1st, 2025
The Erc3643 Association Announces Cross-Chain Dvp Solutions For Rwas With Layerzero, Tokeny, Fasanara, And Abn Amro

Selected members of the ERC3643 association, together with Tokeny, LayerZero, Fasanara Capital, and ABN AMRO, have launched a cross-chain Delivery-vs-Payment (DvP) solution for regulated tokenized assets. The solution enables atomic settlement between ERC-3643-based security tokens and cash-equivalent tokens across the Polygon and Base networks.Initiated within the non-profit ERC3643 Association, the solution demonstrates how on-chain securities and cash-equivalent tokens can be securely settled across two blockchains, without requiring counterparties to bridge assets across chains. This removes a major friction point and addresses the institutional need to operate the cash and security legs on separate networks.The system showcases a concrete and real-time proof of concept use case: Fasanara issued ERC-3643-based security tokens on Polygon using Tokeny’s onchain finance platform, while ABN AMRO issued cash tokens on Base. A decentralized application (dApp), developed by Labrys, orchestrates the cross-chain DvP process using LayerZero’s messaging infrastructure.This use case demonstrated that the ERC-3643-based security tokens and payment tokens can be exchanged across chains with real-time settlement.How Cross-Chain DvP WorksCreate DvP Agreement: The seller creates a DvP position specifying the tokens to lock, the tokens to receive, and the buyer’s address. Lock Assets: The seller locks their specified tokens in the escrow contract on the source chain. Cross-Chain Notification : LayerZero relays the DvP details to the destination chain, notifying the buyer

Blockchain Desk Africa
May 1st, 2025
Enso Partners with Stargate and LayerZero: $3.5b in liquidity set to flow to Unichain

Enso has partnered with Stargate and LayerZero to create a one-click liquidity migration solution for Unichain, setting the stage for up to $3.5b liquidity inflow.

Holder
Apr 30th, 2025
Ubisoft and LayerZero Introduce Decentralized Verification Network for Crypto Assets

Ubisoft and LayerZero introduce Decentralized Verification Network for crypto assets.