Creative Operations Manager
Confirmed live in the last 24 hours

201-500 employees

New York, NY, USA
Experience Level
Desired Skills
Operations & Logistics
  • You have 3-5 years of experience as a project manager or creative operations manager at an agency or on an in-house creative team
  • You are curious and are often the one asking questions to learn new information / find the answers
  • You're comfortable working on a fast-paced team and get a kick out of problem-solving
  • You are a great collaborator with strong communication skills
  • You're very organized and you're known for your attention to detail
  • You have a talent for bringing people together and inspiring them to do great work
  • You are constantly seeking clarity and making sure everyone is on the same page
  • You are able to work in fluid environments where you need to manage changing priorities quarter to quarter, working closely with key stakeholders to clearly understand and communicate restacked priorities
  • You foster strong working relationships with team members and cross-functional partners
  • You take your work seriously, but not yourself
  • Strengthen and push a high standard for project management across all physical projects from conception through execution
  • You'll be engaged in the creative process from end to end: briefing, creative development to delivery/asset hand-off
  • You'll also provide creative support for the retail team: from managing render requests to creating sample mock-ups for meetings
  • You'll be the quarterback of a multifaceted creative team, owning workstreams that touch our various brand channels with brand / innovation managers and cross functional PMs
  • Manage and facilitate a variety of creative projects, with a focus on innovation, packaging and in-store marketing projects
  • Develop timelines and ensure our team is on track to reach these milestones, while also adapting to pivots in timelines when they occur
  • Support Head of Brand Operations in production of photoshoots for physical projects
  • Celebrate our wins and help to adapt when we have setbacks
  • Work strategically with the internal Flamingo team and cross-functional stakeholders to optimize projects and processes
  • Define project scope, identify potential risks, develop mitigation strategies; ensure deliverables meet requirements and standards
  • Independently act as the main point of contact for your creative workstreams, partnering closely with cross-functional stakeholders such as brand teams, insights, retail, design, and more
  • Partner with project leads and brand managers to develop strong creative briefs grounded in insights and channel strategy
  • Effectively communicate within the team/org and negotiate timelines, decision making, and feedback
  • Acting as the right-hand person to our Head of Brand Operations, helping to define processes needed to effectively plan, resource, and manage our creative workstreams
  • Strengthen and maintain the creative operations building blocks and capabilities
  • Maintain organization across all project documents, shared drives (Google Drive, Box, Airtable, etc.), calendars, and meetings (scheduling, sending recaps, follow-ups, etc.)
  • If conflicts or issues arise within projects, identify solutions and contribute to their resolution in a timely manner, escalating to team leaders when needed
  • Efficiently use and maintain the processes, systems, and tools in place to support our Creative performers and their bandwidth. Navigate complex processes with ease and dedicate time and energy to making it better
  • Anticipate both what's happening today and what's ahead. You will proactively sound the alarm on issues that may derail our process/timeline and team bandwidth