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Full-Time

Youth Program Instructor

Confirmed live in the last 24 hours

Bouldering Project

Bouldering Project

51-200 employees

Climbing gyms with inclusive bouldering circuits

Consumer Goods

Entry

Dallas, TX, USA

Category
Customer Support
Customer Success & Support
Required Skills
Communications
Customer Service
Requirements
  • High school diploma or GED equivalent
  • 18 years of age
  • Enjoy working with youth
  • Available to work evenings and/or weekends
  • Previous youth experience preferred
  • Previous customer service experience preferred
Responsibilities
  • Facilitate check-in, waivers, rental shoes, facility rules and orientation with Youth Program participants
  • Execute lessons that contribute to and reflect the quality of BP’s youth programs
  • Instruct Youth Program sessions in collaboration with/under the guidance of the Programs Manager and Lead
  • Participate in instruction of scheduled groups
  • Provide excellent customer service to all families entering the Dallas Bouldering Project facility by communicating in a friendly and professional manner
  • Maintain regular communication with Programs Managers and Lead regarding youth programming at BP
  • Ensure that all participants are aware of the risks, rules, and regulations of the facility
  • Actively promote risk mitigation through ongoing instruction and orientation
  • Ensure the safety of participants, staff, and regular customers through group organization, oversight, and control
  • Respond to any and all safety or health incidents following the Safety Manual and protocol
  • Administration of first aid in accordance with Safety Manual and BP protocol
  • Documentation of incidents through incident report log
  • Track and maintain Dallas Bouldering Project Youth Program equipment
  • Other duties as assigned

Bouldering Project offers climbing gyms with a focus on creating inclusive spaces for climbing and movement. The main technology involves designing intentional bouldering circuits to cater to different climbing experiences and abilities.

Company Stage

Acquired

Total Funding

N/A

Headquarters

Seattle, Washington

Founded

2011

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-8%

2 year growth

39%