Full-Time

Executive Meeting Services Manager

Posted on 3/20/2025

MGM Resorts International

MGM Resorts International

10,001+ employees

Operates luxury resorts and casinos globally

No salary listed

Junior, Mid

Las Vegas, NV, USA

Category
Supply Chain Management
Transportation & Distribution
Operations & Logistics
Required Skills
Customer Service
Requirements
  • Bachelor’s Degree or equivalent experience
  • One (1) year of experience in a Hotel or Convention services department
  • Ability to read and write proficiently to evaluate reports, correspondence and statistical information
  • Exceptional customer service and interpersonal skills to communicate effectively, both verbally and written, with all stakeholders
Responsibilities
  • Work independently and without supervision to ensure that all program requirements and client requests are met to the highest standards
  • Collaborate directly with clients and internal departments to coordinate various functions, including transportation, guest accommodations, meetings, pre-planning, limousine services, amenities, site inspections, billing, Banquet Event Orders (BEOs), and room diagrams
  • Serve as the primary communication link between clients and all property departments, both during the pre-planning phase and on-site
  • Build and maintain strong working relationships with all support departments to guarantee a successful event for our customers
  • Take accountability for the overall success of multiple conventions simultaneously
Desired Qualifications
  • Experience with Microsoft Suite, Opera, Amadaus, and Delphi preferred
  • Knowledgeable of Front Desk and/or Convention Reservations procedures
MGM Resorts International

MGM Resorts International

View

MGM Resorts International operates a range of luxury destination resorts, including well-known brands like Bellagio, MGM Grand, Mandalay Bay, and The Mirage. The company caters to various customers, from leisure travelers to business professionals and high-stakes gamblers. Its services encompass hotel stays, casino gaming, live entertainment, dining options, and retail experiences. Revenue is generated through room bookings, casino operations, food and beverage sales, and ticket sales for entertainment events. A key feature of MGM Resorts is its M Rewards loyalty program, which encourages customer retention and repeat visits. The company also organizes special events and conferences, offering customized packages for corporate clients and large groups. The goal of MGM Resorts is to provide exceptional experiences through high-quality service and a diverse range of offerings.

Company Size

10,001+

Company Stage

IPO

Headquarters

Paradise, Nevada

Founded

2000

Simplify Jobs

Simplify's Take

What believers are saying

  • Expansion into Thailand offers potential for high margins and long-term growth.
  • Growing esports popularity allows MGM to attract younger audiences with tournaments.
  • Increased demand for wellness tourism enables MGM to expand spa and health retreats.

What critics are saying

  • Rising competition in Thailand's casino market may impact MGM's expansion plans.
  • Labor shortages could affect MGM's service quality and operational efficiency.
  • Online gambling platforms threaten traditional casino operations and revenue.

What makes MGM Resorts International unique

  • MGM Resorts offers a diverse portfolio of luxury destination resort brands.
  • The M Rewards loyalty program enhances customer retention and repeat business.
  • MGM's strategic partnerships enhance its entertainment and sports offerings.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Wellness Program

Health Insurance

401(k) Retirement Plan

Disability Insurance

Life Insurance

Professional Development Budget

Company News

Tigertox
Mar 19th, 2025
The Evolution of Casino Loyalty Programs

Under his guidance, MGM launched the M Life Rewards scheme, which has turned into a reference point in the field.

iGaming Today
Mar 16th, 2025
MGM Eyes Thailand's Casino Market: Cheap Costs, Big Margins, and Long-Term Potential

During the JP Morgan Gaming, Lodging, Restaurant, and Leisure Management Access Forum 2025, MGM Resorts President and CEO Bill Hornbuckle highlighted the appeal of developing a large-scale integrated resort in Thailand.

Investing.com
Mar 12th, 2025
MGM Resorts adds NBCUniversal's Langley to Board

Her appointment is part of MGM Resorts' ongoing strategy to develop and produce proprietary sports and entertainment content for its guests.

Casino.org
Mar 10th, 2025
MGM Director Diller Supporting Cuomo for NYC Mayor

What's not up for debate is the fact that since MGM purchased Empire City in 2019, the slots-only racino has generated $5 billion in receipts for state coffers.

MarketBeat
Mar 10th, 2025
Inceptionr LLC Makes New $324,000 Investment in MGM Resorts International (NYSE:MGM)

Inceptionr LLC makes new $324,000 investment in MGM Resorts International (NYSE:MGM).

INACTIVE