Full-Time

CRM Executive

Betway

Betway

No salary listed

London, UK

In Person

Category
Growth & Marketing (2)
,
Required Skills
Tableau
Data Analysis
Excel/Numbers/Sheets
Requirements
  • Clear, confident communication (written and verbal), and the ability to breakdown complex ideas
  • A collaborative mindset, working smoothly with cross-functional teams to hit shared goals
  • Strong organisational skills and the ability to manage multiple projects without dropping the ball
  • Exceptional attention to detail and a commitment to high-quality work
  • Adaptability – you stay sharp, productive and positive in fast-moving environments
  • Experience within i-gaming, specifically the Casino side
  • Tech-savvy and comfortable learning and working with advanced systems
  • Ability to manage multiple assignments whilst liaising with a variety of stakeholders
  • Analytical skills
Responsibilities
  • Being key contributor to the Sports & Casino communications and promotions strategy for the UK market. With a stronger focus on the casino side.
  • Analyzing and summarising customer data using Tableau dashboards to spot trends and patterns; bringing together data from various sources (CRM tools, excel sheets etc.)
  • Managing projects with involvement in all Retention and Marketing processes starting from planning up until execution and reporting
  • Managing content creation with the help of the creative team
  • Ensuring the Betway website is up to date across all platforms (mobile & desktop)
  • Troubleshooting of issues with automated comms and workflows
  • Liaison with external Casino providers regarding new game releases and promotional opportunities
  • Managing a range of communication tools – email, SMS, push notification, in-app messaging, landing pages etc.
  • Scheduling the promotional and communications calendars with stakeholders in the same regional team
  • Profiling players to create specific segments and offers
  • Managing the execution and delivery of new workflows
  • Liaising with Compliance and CRMX to understand any new required workflows needed and manage the execution of these
  • Reviewing and reporting on communications, website content and games’ performance which includes
  • Working with Analytics Department and Reporting Specialist on creating automated reports.
Desired Qualifications
  • In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
  • Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
  • Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
  • Experience in developing and executing customer retention strategies
  • Experience in utilising Salesforce Marketing Cloud / Adobe CDP (Content Builder, Journey Builder etc).
  • Experience in working in a similar role.
  • Good knowledge of Excel.
  • Experience in working in an online business.
  • Strong problem-solving skills in understanding and diagnosing solutions.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

Guernsey

Founded

2006

Simplify Jobs

Simplify's Take

What believers are saying

  • Manchester United nears €21M/year training kit sponsorship post-Champions League qualification.
  • Manchester City names Betway official global betting partner from 2024/25 season.
  • F1 deal enables in-play bets on pit stops using ALT Sports Data from 2026.

What critics are saying

  • Premier League bans front-shirt gambling sponsors from 2026/27, ending West Ham jersey revenue.
  • Advocacy groups force Manchester United to drop €21M Betway training kit deal in 3 months.
  • UK Gambling Commission bans all Betway PL sponsorships including Arsenal by 2028.

What makes Betway unique

  • Betway secures F1's first official betting operator deal starting 2026 season.
  • Betway sponsors 16 Jockey Club racedays across Newmarket, Haydock, and Market Rasen in 2026.
  • Betway integrates TaDa Gaming's localized slots like Crazy 777 for South African expansion.

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Cover-More
Apr 10th, 2026
Vic88 Promotions - Latest Bonuses and Offers Today.

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Gold365
Mar 26th, 2026
Gold 365 vs Betway India - complete comparison guide 2026: features, bonuses, security & More.

Gold 365 vs Betway India - complete comparison guide 2026: features, bonuses, security & More. Introduction. The Indian online gambling market has grown dramatically over the past few years, and 2026 is no exception. Two platforms dominate the conversation: Gold 365 and Betway India. Both boast a wide range of sports betting markets, live casino options and attractive promotional offers, yet they differ significantly in user experience, payout speed, and regulatory compliance. This guide provides a side-by-side analysis of the two operators, helping Indian players decide which site aligns best with their betting style, security expectations, and entertainment preferences. Company background and licensing. Gold 365. Gold 365 entered the Indian market in 2022, quickly positioning itself as a boutique platform that focuses on localized content and Indian currency support. It operates under a license from the Curacao eGaming Authority, complemented by a self-regulatory compliance framework that adheres to Responsible Gaming guidelines set by the Indian Gaming Federation. The platform's headquarters are located in Malta, a hub for many reputable iGaming operators. Betway India. Betway is a global brand that has been active since 2006 and expanded into India in 2018. The Indian branch is regulated by the Malta Gaming Authority (MGA) and the UK Gambling Commission, providing a dual-licence model that adds an extra layer of oversight. Betway's long-standing reputation is reinforced by regular audits, ensuring fairness and transparency across its betting products. Game portfolio. Sports betting. Both platforms cover major Indian sports such as cricket, football, and kabaddi, but the depth varies. Gold 365 offers a specialized cricket market with over 150 live match options, including domestic T20 leagues and regional tournaments. Betway, on the other hand, provides a broader international sports catalogue, featuring over 30 sports categories and a sophisticated in-play betting interface that updates odds multiple times per second. Casino and live dealer games. Gold 365's casino library is curated through partnerships with Evolution Gaming and Pragmatic Play, delivering high-definition live dealer tables and a selection of over 1,000 slot titles. Betway's casino leverages its own proprietary games alongside offerings from NetEnt and Microgaming, resulting in an expansive library of more than 2,500 slots, plus a robust live casino suite. Virtual sports and esports. Virtual sports are a growing niche in India, and both sites have embraced it. Gold 365 provides 24/7 virtual cricket, football, and horse racing, whereas Betway offers an extensive esports section featuring popular titles such as CS:GO, Dota 2, and PUBG, with dedicated betting markets for major tournaments. Bonuses and promotions. Welcome packages. New users on Gold 365 enjoy a tiered welcome bonus that includes a 100% match on the first deposit up to INR 15,000, followed by a 50% reload bonus on the second deposit. The offer is activated after completing the gold365 register process and verifying the account. Betway India's welcome bonus consists of a 100% match deposit up to INR 20,000 and 150 free spins on selected slot titles. The bonus is subject to a 6x wagering requirement, which is slightly higher than Gold 365's 4x requirement but compensates with a larger initial cash boost. Loyalty schemes. Gold 365 runs a point-based loyalty program called "Gold Club," where players earn points for every wager; points can be exchanged for cash, free bets, or exclusive event tickets. Betway operates a tiered "Betway Club" that grants VIP status based on monthly turnover, unlocking higher withdrawal limits, personalized account managers, and exclusive tournament invitations. Special promotions. Both platforms roll out seasonal promotions tied to Indian festivals. For example, during Diwali, Gold 365 offers a "Festival of Fortune" campaign, granting up to 200 free spins across three days. Betway's "Diwali Doubles" campaign doubles the odds on selected cricket matches, providing higher potential returns for bettors. Payment methods and withdrawal speed. Supported currencies. Gold 365 accepts INR, USD, and EUR, with INR being the primary currency for Indian players. Betway supports INR alongside major international currencies such as GBP and AUD, but INR deposits are processed through partner banks. Deposit options. Gold 365's deposit methods include UPI, Net Banking (ICICI, HDFC, Axis), Paytm, and popular e-wallets like Skrill and Neteller. The platform also accepts cryptocurrency deposits (Bitcoin, Ethereum) for players seeking anonymity. Betway India offers UPI, Paytm, PhonePe, and a variety of credit/debit cards (Visa, Mastercard). Additionally, it supports bank transfers via NEFT/RTGS, though the processing time can be longer. Withdrawal times. Gold 365 processes withdrawals within 24-48 hours for e-wallets and 3-5 business days for bank transfers. Cryptocurrency withdrawals are typically completed within an hour, subject to network congestion. Betway's withdrawal timeline averages 48-72 hours for e-wallets and 5-7 business days for bank transfers. The platform imposes a minimum withdrawal limit of INR 500, slightly higher than Gold 365's INR 200 threshold. Mobile experience. Native apps. Gold 365 provides dedicated Android and iOS applications, optimized for low-end devices prevalent in the Indian market. The apps feature push notifications for live odds, customizable game menus, and an in-app wallet for quick deposits. Betway offers a sleek native app that mirrors its desktop interface, with an emphasis on rapid loading times and advanced charting tools for sports betting. The app also integrates a "Betway Live" feed that streams high-definition sports events directly within the platform. Responsive web design. Both sites deliver fully responsive websites that adapt to various screen sizes. Gold 365's web portal is lightweight, ensuring smooth navigation even on 2G connections, while Betway's site uses richer graphics, which may consume more data but provides a visually immersive experience. Security, fairness, and Responsible Gaming. Data protection. Encryption is a standard across both platforms. Gold 365 employs 256-bit SSL encryption and stores user data on ISO-27001 certified servers. Betway uses similar encryption standards and conducts regular penetration testing through third-party security firms. Game fairness. All casino games on Gold 365 are RNG-tested by eCOGRA, guaranteeing fairness. Betway's slots and live dealer games undergo auditing by iTech Labs and GLI, ensuring compliance with industry standards. Responsible Gaming tools. Both operators provide self-exclusion options, deposit limits, and reality checks. Gold 365 partners with the Indian Responsible Gaming Council, offering localized counseling services. Betway collaborates with GamCare and provides an AI-driven risk monitoring system that flags potentially problematic behavior. Customer support. Customer service is available 24/7 via live chat, email, and phone for both platforms. Gold 365's support team includes Hindi-speaking agents, while Betway offers multilingual assistance in Hindi, English, and regional languages such as Tamil and Bengali. The average response time for live chat is under two minutes on both sites, and ticket resolution typically occurs within 24 hours. Regulatory compliance and legal standing in India. While India lacks a unified federal gambling law, state-level regulations permit sports betting in certain jurisdictions. Gold 365 and Betway both adopt a "no-license" approach for Indian players, meaning they do not hold a specific Indian gambling license but operate under international jurisdictions that permit serving Indian customers. Both platforms emphasize transparency by publishing terms of service, privacy policies, and licensing information on their websites. Pros and cons summary. * Strong focus on cricket and Indian market. * Fast cryptocurrency withdrawals. * Lower minimum withdrawal limit. * Lightweight mobile app for low-end devices. * Limited international sports coverage compared to Betway. * Extensive global sports portfolio. * Higher welcome bonus amount. * Robust esports betting options. * Higher withdrawal thresholds and longer processing times. * More data-heavy mobile app may affect users with limited bandwidth. Conclusion. Choosing between Gold 365 and Betway India ultimately depends on what you value most in an online betting experience. If you are a cricket enthusiast seeking localized promotions, faster crypto withdrawals, and a lightweight mobile app, Gold 365 stands out as the most tailored option for Indian players. Conversely, if you desire a broader international sports selection, expansive esports markets, and larger promotional offers, Betway India provides a more diversified platform. Both operators uphold high standards of security, fairness, and responsible gaming, ensuring a safe environment for Indian bettors in 2026. Evaluate your betting preferences, review the bonus structures, and consider the payment methods you favor before making an informed decision. For a deeper dive into Gold 365's features, explore the official site gold365 and start your betting journey today.

GamblersPost
Mar 24th, 2026
TaDa Gaming expands footprint in South Africa with Betway.

TaDa Gaming expands footprint in South Africa with Betway. Confirming its commitment to growth across the African continent, TaDa has signed its first collaboration in the established SA iGaming market with Betway. With slots tailored for the SA market, Betway players will have immediate access to releases including Crazy 777, Coin Tree, 40 Sparkling Crown, Devil Fire 2 and Rapid Gems 777 as well as the Fortune Gems series. Distribution is through Light & Wonder Inc. TaDa is renowned for attracting new and younger demographics with its immersive content. As winner of the SiGMA Africa Slot Newcomer of the Year, 2025, all games are expertly localised and mobile first for lightweight deployment and swift loading times, a critical factor for success. Taking a glocalised approach has enabled TaDa to build a transnational brand across the continent for delivering scalable, regulated business success in emerging and high growth countries. This experience gained from operating in over 15 countries including Nigeria, Kenya, Ghana, Uganda and Tanzania makes TaDa a valuable partner in South Africa, a key destination for the ambitious content provider. More SA-based collaborations and partnerships will be announced imminently. Betway Africa is part of Betway Group. Launched in 2006, Betway Group is part of Super Group, a publicly listed digital gaming and sports betting company headquartered in Guernsey. As a well-known international online sportsbook, live dealer and casino games platform operating across multiple countries on the African continent, Betway Africa is proud of its range of localised products, industry-leading customer services and its promotion of safe and responsible play. Ray Lee, Director of Business Development, TaDa Gaming, said: 'Building our brand for immersive and tailored gaming in South Africa has been enhanced through securing collaborations with key operators like Betway. We are delighted to be working together to deliver new and exciting experiences for players across the SA market.'

Sportcal
Mar 5th, 2026
F1 enters the betting game with Betway deal

F1 enters the betting game with Betway deal. Betway will become the sport's first official betting operator under a multi-year deal. Formula 1 (F1), the iconic motor racing series, has unveiled Betway as the sport's first official betting operator as part of a multi-year deal. The Super Group-owned sports betting brand will take the designation from the start of the upcoming 2026 season. The deal represents the first of its kind in the F1 betting market and will build on sports data and analytics firm ALT Sports Data's role as the official betting data supplier of the series. ALT provides real-time predictive analytics from F1's data banks, in addition to creating proprietary data and priced odds solutions. Betway will enable eligible fans to place in-play bets on driver and team strategy - from safety car occurrences, pit windows, and on-track battles. Jonny Haworth, Formula 1's director of commercial partnerships, said: "Sports betting is now a natural extension of how many modern fans engage with live events. As a series with vast and complex data sets, its innovative partnership with Betway allows its adult fans to take a step closer to the strategy and action. GlobalData Strategic Intelligence US tariffs are shifting - will you react or anticipate? Don't let policy changes catch you off guard. Stay proactive with real-time data and expert analysis. By GlobalData "While betting and sport have long gone hand in hand, this new product offering based on real-time and regulated data takes Formula 1 into a new cutting-edge dimension that offers even more engagement and excitement for fans." Neal Menashe, Super Group CEO, added: "We are thrilled to sign our Betway sportsbook brand to the first deal of its kind in Formula 1. This partnership reinforces our commitment to sport at the highest level and will ensure our customers have access to some of the most innovative markets during race weekends." Earlier this week, F1 extended and expanded its commercial tie-up with customer relationship management provider Salesforce through 2030. In late January, the series announced a major new multi-year partnership with Standard Chartered, the UK-based financial services firm, making it F1's official wealth management partner and corporate and investment banking partner. The 2026 F1 season begins with the Australian Grand Prix in Melbourne on Sunday (March 8) and will run through 24 rounds until the final race in Abu Dhabi in early December. Betway's entry into motor racing adds another sport to its portfolio. The bookmaker already has a presence across soccer, rugby, tennis, cricket, basketball, and ice hockey, among others.

Betway
Jul 9th, 2025
Top 10 greatest Open Championships of all time

Ahead of next week's 153rd Open Championship, Betway Limited has delved through the archives to pick out the 10 best editions of this major.