Director Commercial Enterprise Sales-East
Posted on 9/19/2023
INACTIVE
Aisera

201-500 employees

AI-powered automation for IT and customer service
Company Overview
Aisera stands out as a leading provider of AI and automation solutions, with a proven track record of enhancing service delivery and support across IT, operations, and customer service sectors. The company's AI Service Experience platform (AISX) leverages advanced language models and deep domain knowledge to achieve impressive auto-resolution rates and significant cost reductions, while offering comprehensive automation across multiple channels. Recognized by Forbes, CNBC, Deloitte, and Gartner among others, Aisera's commitment to quality and efficiency is further demonstrated by its extensive integration capabilities, sizable partner network, and a roster of flagship enterprise customers.
AI & Machine Learning

Company Stage

Series D

Total Funding

$279.1M

Founded

2017

Headquarters

San Jose, California

Growth & Insights
Headcount

6 month growth

9%

1 year growth

31%

2 year growth

121%
Locations
Tulsa, OK, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
Sales
Communications
CategoriesNew
Sales & Account Management
Customer Success & Support
Requirements
  • Proven success in closing deal sizes of $500k or more and a consistent track record of hitting quarterly and yearly goals
  • Competitive team player who wants to be the MVP and help the entire team succeed
  • An Avid learner of Technology who can learn the basics quickly and apply them to business situations
  • Proven ability to build positive relationships and influence. Strong communications and interpersonal skills; ability to be personable yet persistent
  • Proven leadership skills to manage a team of Enterprise Account Executives
Responsibilities
  • Accomplishes regional sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees in assigned districts; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
  • Achieves regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining regional sales system improvements; implementing change
  • Meets regional sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
  • Establishes sales objectives by creating a sales plan and quota for districts in support of national objectives
  • Maintains and expands customer base by counseling district sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities
  • Recommends product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors
  • Implements trade promotions by publishing, tracking, and evaluating trade spending
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks
  • Lead a regional team of six to eight Enterprise Account Executives
  • Accomplishes sales and organization mission by completing related results as needed
Desired Qualifications
  • Experience selling CRM SaaS is a plus
  • Startup experience
  • Enterprise SaaS experience
  • Based in Atlanta or North East US