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Ancillary Manager
Posted on 6/11/2022
Mountain View, CA, USA
Experience Level
Desired Skills
  • Ability to build relationships with diverse groups of people
  • A love for selling things
  • Excellent guest service skills
  • Excellent team building skills
  • Ability to communicate with all levels of leadership
  • Maintain inventory of ancillary products throughout the season (lawn chairs, blankets, etc.)
  • Must have evening availability and weekend availability
  • Must be able to stand and walk for long periods of time, outdoors, in all weather conditions
  • Must be able to lift up to 25 pounds
  • Other duties as assigned
  • Communicate with the venue's core team about staffing, upsell availability and overall execution of upsell programs during the show
  • Communicate with the box office manager during the day of show to trouble shoot any opportunities that arise with guests, upsell availability or equipment
  • Lead a team of ancillary/upsell sellers
  • Provide suggestions to venue leadership based on feedback from team and guests during the day of show. Suggestions may include topic such as pricing strategies, best practices and team execution for both presales and day of show
  • Provide feedback around finding new, creative revenue streams for the venue based on day of show experiences and trends
  • Secure and reconcile day of show ancillary sales
Live Nation Entertainment

10,001+ employees

Live entertainment and eCommerce
Company Overview
Live Nation Entertainment is the live entertainment and eCommerce company.