Full-Time

Senior ML/AI Platform Engineer

Updated on 3/13/2025

BetterHelp

BetterHelp

1,001-5,000 employees

Compensation Overview

$170k - $200kAnnually

+ Performance Bonus

Senior

Remote in USA

Employees are required to travel to the Mountain View, CA office up to three times per year plus one company-wide offsite.

Category
DevOps & Infrastructure
Platform Engineering
Required Skills
Bash
Data Structures & Algorithms
Machine Learning
Docker
Terraform
Requirements
  • 3+ years of experience in machine learning platform systems
  • Experience with autoscaling, and autoscaling such as load balancing
  • Solid understanding of distributed computing and proven experience with them
  • Superb written and oral communication skills
  • Experience integrating ai/machine learning models in production
  • Strong background in shell or bash scripting
  • Experience building CICD pipelines
  • Experience with infrastructure as service tools such as terrafrom, cloud formation
  • Experience working with AWS Lambda, ECS, ECR, Sagemaker or other cloud based platforms
  • Prior experience in production deployments on AWS Lambda, Fargate, EMR, or Airflow
  • Experience with development environment and deployments using Docker
  • Strong knowledge of computer science fundamentals, including object oriented programming, data structures, and algorithms
  • Experience in writing data pipeline and machine learning libraries and utilities
  • Willingness to learn new technologies
  • Willingness to mentor junior ml engineers and data scientists
  • Comfortable in a high-growth, fast-paced and agile environment
Responsibilities
  • Design, prototype and productionize scalable AI/machine learning models
  • Play a critical in setting up the best practices in machine learning, setting direction of the machine learning platform
  • Develop frameworks, pipelines, libraries, utilities and tools that process massive data for ML tasks
  • Partner with ML engineers and data scientists to troubleshoot and optimize complex ML pipelines
  • Work with product managers and business partners to gather requirements for machine learning models
  • Build model deployment platform that can simplify implementing new models
  • Build end-to-end reusable pipelines from data acquisition to model output delivery
  • Mentor and guide junior data scientists to deploy their models into production
  • Design & Build ML (engineering) solutions that unlock new ML modeling capabilities for BetterHelp
Desired Qualifications
  • Experience with building and training machine learning models
  • Experience hosting open source AI models and LLMs
  • Experience working and productioning feature stores
  • Experience with Data stores such as S3, Snowflake, and DynamoDB

Company Size

1,001-5,000

Company Stage

Acquired

Total Funding

N/A

Headquarters

San Francisco, California

Founded

2013

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing senior population increases demand for BetterHelp's mental health services.
  • Partnership with Alcohol Change UK expands BetterHelp's user base in alcohol reduction support.
  • Corporate wellness market growth benefits BetterHelp's partnership with Talkiatry for business services.

What critics are saying

  • Privacy concerns from FTC accusations may damage BetterHelp's consumer trust.
  • Increased competition from Talkspace and Cerebral challenges BetterHelp's market position.
  • 9% revenue decline indicates potential financial instability for BetterHelp.

What makes BetterHelp unique

  • BetterHelp is the world's largest online therapy service, enhancing accessibility.
  • Partnerships with diverse organizations expand BetterHelp's reach in culturally responsive mental health support.
  • BetterHelp's collaborations address niche markets like fitness coaching and corporate wellness.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Remote Work Options

Flexible Work Hours

Employee Stock Purchase Plan

Company News

PR Newswire
Feb 3rd, 2025
Synergy Homecare Introduces New Program Focused On Total Well-Being Complemented By Partnership With Betterhelp

Components include supportive care plans and resources to address seniors' physical, emotional and social healthTEMPE, Ariz., Feb. 3, 2025 /PRNewswire/ -- SYNERGY® HomeCare, the nation's fastest-growing home care franchise, an Entrepreneur 500 ranked enterprise and a Top Franchise according to Franchise Business Review, today announced its new Total Well-Being care program. The offering is designed to support seniors in managing their overall health across three distinct areas of wellness: physical, mental and social.The health and well-being of seniors are increasingly critical as this demographic continues to grow. By 2030, approximately 70 million individuals in the U.S. will be aged 65 or older, making up about 20 percent of the nation's total population. The CDC reports that 80 percent of these older adults live with at least one chronic condition and one-third face challenges with daily activities like cooking and cleaning.SYNERGY HomeCare's new Total Well-Being program includes measures to prevent falls and injuries with exercises focusing on enhancing strength, balance and mobility

Sponsorship.org
Dec 17th, 2024
BetterHelp becomes headline sponsor of the 2025 Dry January Challenge by Alcohol Change UK

BetterHelp, the world's largest online therapy service, has partnered with Alcohol Change UK as the headline sponsor for the 2025 Dry January(R) Challenge.

Carv'd N Stone
Dec 11th, 2024
100 Milwaukeeans Received Free Therapy Vouchers through Black Space and BetterHelp Partnership

To further its reach and impact, a Milwaukee community organization that provides free group therapeutic experiences for Black and Brown communities, Black Space partnered with BetterHelp to bring accessible and culturally responsive mental health support to the Milwaukee community.

TrueCoach
Nov 21st, 2024
Understanding and Combating Burnout in Fitness Coaching: Key Insights from TrueCoach x BetterHelp

That's why TrueCoach recently teamed up with BetterHelp for a candid conversation about recognizing, managing, and preventing burnout in the fitness world.

PR Newswire
Sep 27th, 2024
BetterHelp Partners with Talkiatry to Offer Therapy & Psychiatric Services to Businesses

BetterHelp partners with Talkiatry to offer therapy & psychiatric services to businesses.