Full-Time

Salesforce Consultant

Change Management

Posted on 5/7/2025

NeuraFlash

NeuraFlash

201-500 employees

AI-powered CRM solutions for businesses

No salary listed

Mid, Senior

Ontario, Canada

Remote locations are also available for employees based in the United States, India, and Colombia.

Category
IT Consulting
Consulting
Required Skills
Communications
Salesforce
Requirements
  • Bachelor’s Degree or equivalent combination of education and experience
  • Experience in general management/software consulting preferred
  • Experience related to the successful delivery of change management work including: change assessments, job/role design, stakeholder engagement, organizational readiness, leadership alignment, change impact analysis, education, communications, training, user adoption, change measurements, and sustainment
  • Experience conducting business interviews and leading client workshops
Responsibilities
  • As a Change Management Consultant, you will work across projects as a thought leader and develop change strategies that enable successful digital and organizational transformations and cloud based technology implementations
  • Be a champion of change on projects with customers across various practices
  • Strategically collaborate with customers to determine the best approach to user adoption
  • Train customers on the solutions we’ve built and how to best implement change within their organization
  • Work alongside superusers to give users a voice in the implementation
  • Ability to quickly acquire new technical expertise and understanding of latest Salesforce features and major launches and train and mentor our team as required
  • Understand client's culture, business strategies, and associated organizational change management opportunities and challenges
  • Approach organizational change as both an art and a science, leveraging proven change methodologies, as well as a strong understanding of individual and organizational psychological factors that influence and drive behavioral change
  • Build relationships with constituents including: clients, internal teams, and consulting partners
  • Work across teams to serve as the "expert" on organizational change management including: overall program strategy, change design and execution, stakeholder engagement, organizational readiness, leadership alignment, communication and training, project management, business process design, sustainment, and measurement
  • Support a growing practice and be able to thrive in a fast-paced entrepreneurial environment, aid in identifying opportunities and building client relationships, internal infrastructure, and best practices to strengthen our foundation
Desired Qualifications
  • Experience with Salesforce Service Cloud, Sales Cloud, Contact Centers, Field Service, Salesforce CPQ, and/or Tableau a plus
  • Experience with change management tools, templates, techniques, or frameworks
  • 4+ years experience in consulting, business technology, or functional domain
  • Strong technology background with working knowledge of Salesforce’s preferred collaboration platforms (Google Suite, Chatter, Quip, Smartsheet, Slack) preferred
  • Salesforce.com organization and product knowledge preferred

NeuraFlash specializes in digital transformation with a focus on Customer Relationship Management (CRM) and artificial intelligence (AI). The company provides advanced tools that help businesses analyze data, visualize insights, and enhance customer interactions. By partnering with major companies like Macy's, NeuraFlash implements efficient solutions that deliver significant value. Their offerings include AI-powered tools and CRM analytics, tailored to meet the specific needs of large enterprises across various industries such as retail and logistics. NeuraFlash generates revenue through service fees for implementation and ongoing support, as well as subscription models for their software. They also have specialized practices around platforms like Slack and Salesforce, helping businesses maximize these tools. The goal of NeuraFlash is to help clients leverage AI and CRM to drive efficiency and improve customer experiences.

Company Size

201-500

Company Stage

N/A

Total Funding

$2.2M

Headquarters

Boston, Massachusetts

Founded

2016

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for AI-driven CRM solutions boosts NeuraFlash's market potential.
  • Partnerships with Salesforce and AWS enhance NeuraFlash's service offerings and credibility.
  • NeuraFlash's focus on tailored solutions aligns with the trend of personalized customer experiences.

What critics are saying

  • Increased competition from other Salesforce consulting firms may impact NeuraFlash's market share.
  • Rapid technological advancements in AI and CRM could outpace NeuraFlash's integration capabilities.
  • Economic downturns may lead to reduced spending on digital transformation projects, affecting revenue.

What makes NeuraFlash unique

  • NeuraFlash specializes in AI-driven CRM solutions, enhancing customer experiences and business operations.
  • The company offers tailored AI-powered tools and CRM analytics for large enterprises.
  • NeuraFlash partners with major companies like Macy's to deliver significant business value.

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Benefits

Remote Work Options

Flexible Work Hours

Company News

Neuraflash
Mar 3rd, 2025
NeuraFlash Powers 50+ Agentforce Pilots, Helping Customers Automate 85% of Conversations

To help customers get the most out of their investment, NeuraFlash LLC is excited to launch the NeuraFlash Agentic Optimization Club, an exclusive initiative designed to optimize the performance and ROI of their Agentforce implementations.

Neuraflash
Dec 12th, 2024
NeuraFlash is on Track to Exceed 50 Agentforce Customers Before the End of the Year

NeuraFlash has worked with customers such as Vivint, a major smart home security provider, to effectively utilize Agentforce to automate tasks including troubleshooting, product suggestions, and lead collection.

Neuraflash
Dec 10th, 2024
Baker Roofing Company and NeuraFlash Partner to Revolutionize the Roofing Industry

Baker Roofing Company has partnered with NeuraFlash to transform operations and elevate experiences in the roofing industry.

Neuraflash
Dec 2nd, 2024
NeuraFlash Named a 2024 Geo and Global AWS Partner Award Finalist

NeuraFlash is excited to announce it has been named a finalist of Global Customer Experience Partner of the Year (Consulting), recognizing top AWS Consulting Partners with a horizontal business area focus around Customer Experience.

Neuraflash
Oct 31st, 2024
NeuraFlash AI Review: October 2024

NeuraFlash was spotlighted as a leader in the Partner Network for its innovative work with a major smart home security provider [read more about this project].

INACTIVE