Office Services Coordinator

Who We Are   

FTI Consulting is the world’s leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world’s leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy, and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.   

At FTI Consulting, you’ll be inspired and empowered to make an impact on headline matters that change history. Working side by side with the world’s leading experts in your field, you’ll be surrounded by an open collaborative culture that embraces diversity, recognition, professional development and most importantly, you.   

Are you ready to make an impact?   

About the Role

This position is responsible for providing assistance to the Vancouver office and the Senior Managing Directors with office services and administrative support overflow in the Vancouver, Canada office of FTI Consulting, Inc. Candidate will perform some administrative functions and will require the ability to successfully balance a variety of tasks from multiple individuals. This role will be responsible for routine and non-routine tasks and will require independent judgment to plan, prioritize and organize workload. Candidate may interact with Clients and other FTI leaders and staff, and will be required to maintain absolute discretion and confidentiality as would be expected of a professional in this role. 

About Corporate Finance & Restructuring

Our Corporate Finance and Restructuring practice, a trusted partner to companies, boards of directors, investors, lenders and creditors around the world, is focused on delivering restructuring and business transformation solutions. Committed to our clients’ success, our professionals address the full spectrum of financial, operational and transactional risks and opportunities. Among our core strengths is providing expertise in guiding companies through the value creation lifecycle. Our targeted offerings include restructuring, insolvency, litigation support, interim management, capital market advisory, post-acquisition integration, valuation, tax advisory as well as financial management and performance improvement solutions. Our clients demand our industry expertise, which includes emphasis in the energy, healthcare, real estate, retail and consumer products, and telecom, media and technology sectors. Our Corporate Finance & Restructuring services are delivered through a global network of 41 offices in 15 countries situated in Asia, Australia, Europe, Latin America and North America.

What You Will Do

• Reports all facility related issues to the Corp Finance Administrative Manager and Workplace Experience Manager

• Performs administrative and office services duties and support to include front desk/reception coverage, basic IT coordination, meeting and event catering coordination, printing and copying, e-faxing, general ad hoc administrative tasks

• Handles mail distribution, preparation of certified mail or FedEx, working with the Pitney Bowes machine (adding postage and refilling postage as needed), delivering the mail to the Post Office daily

• Assists SMDs, staff and other administrative professionals with administrative overflow

• Orders office supplies, snacks, ensures all copy/print rooms are organized and fully stocked, and manages inventory  

• Responsible for office and kitchen cleanup

• Responsible for ensuring the coffee machines are stocked, cleaned, operating , including calling service when necessary

• Responsible for the office Xerox machines, stocking paper, facilitating all paper jams, network issues, replacing toners, ordering toners for the smaller office printers, and placing service calls as needed

• Maintains the office offsite archives (recalling boxes) and works on the yearly archive cleanup. Checks all boxes before sending boxes back to storage/archive to ensure accuracy   

• Sets up for large meetings, arranging chairs and furniture, assisting with any office improvement needs and coordinating the office handyman when requested  

• Performs all bind jobs for internal and offsite meetings

• Assisting with the assembly and ordering supplies needed for events and office celebrations

• Greets clients, vendors, and new hires at the front door, providing them with access to our office

• Enabling or disabling key card security access to our floor through our Datawatch System

• Coordinates shredding for the office weekly

• Reaching out to building management as requested with facilities issues  

How You’ll Grow   

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.    

As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.  

What You Will Need To Succeed   

Basic Qualifications

• 2+ years of Equivalent Experience

• Proficient in Microsoft Office application (Excel, Word, PowerPoint)

• Strong communication skills, both oral and written

• Ability to maintain confidentiality

• Work effectively as part of a team, yet be able to work independently with minimal supervision

• Excellent interpersonal skills, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors

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