Full-Time

Director of Enrollment & Operations

Confirmed live in the last 24 hours

FreedomCare

FreedomCare

501-1,000 employees

Medicaid-funded in-home care program

Social Impact

Senior

Manhasset, NY, USA

Required Skills
Sales
Communications
Requirements
  • Minimum of 5+ years with call center operations management of a remote workforce
  • Ability to operate effectively in web-based platforms
  • Advanced knowledge of state and federal regulations related to healthcare sales and call center operations
  • Demonstrated expertise in driving operational excellence and process improvement in a call center environment
  • Strong leadership skills
  • Strong verbal & written communication skills
Responsibilities
  • Accountable for the performance and optimization of New York CDPAP and LHCSA enrollment operations
  • Maximize growth strategies by building a substantial pipeline and leveraging relationships with health plans and referral sources
  • Drive effective partnerships with key stakeholders across the business
  • Ensure compliance with state and federal regulations
  • Manage and improve operational metrics
  • Oversee team of Managers contributing to the enrollment of CDPAP services
  • Drive a high-performing team through coaching and mentoring
  • Oversee training and development opportunities for all levels
  • Provide strategic evaluation to optimize workforce composition

At FreedomCare, we excel in providing a Medicaid-funded in-home care program that focuses on patient empowerment through choosing their caregivers. This not only improves care quality by reducing hospitalizations but also minimizes caregiver turnover by offering instant pay—a unique financial advantage. The workplace fosters a supportive culture, rooted in innovation and dedicated to making meaningful differences in both caregiver and patient lives, making it an ideal environment for those passionate about redefining health care through compassionate, tailored services.

Company Stage

N/A

Total Funding

$75K

Headquarters

North New Hyde Park, New York

Founded

2016

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

2%